Client Experience Intern

Posted 3 Days Ago
Be an Early Applicant
Columbus, OH, USA
In-Office
15-25 Hourly
Internship
Fintech • Financial Services
The Role
Client Experience Intern responsible for warmly greeting clients, delivering white-glove service, planning and coordinating client events, maintaining a polished office, streamlining internal processes, tracking projects, and supporting the client experience team for efficient communication and task completion.
Summary Generated by Built In

We are the #1 fastest-growing private company in Columbus, Ohio, by Inc. 5000, and one of the top and youngest financial planning firms in the country. Peak has grown from one team member to over 60 team members in just 4 years. In 2025, we had over 5,400 applicants, we only hired 19. As a scaling start-up, we are very particular to ensure we hire the best and those aligned with our values and intensity. We are not a firm for everyone. 

  

What We Look For  

  • A+ Player

    • Elite at what they do. Extremely hard worker. Gritty. Gets things done. Internal need to succeed. 

    • Dislikes working with B and C players. 

    • Does not need to be told twice what to do. 

  • Foxhole Team Member 

    • Has a servant's heart and a purpose bigger than themselves. 

    • Will help a team member fix a flat on the side of the road at 6am. 

    • Goes above and beyond to provide a "White Glove Service" to our clients. 

  • Rocketship Mentality 

    • Excited to join a fast-growing startup with extreme upside. 

    • Growth Mindset in all areas of life -  professionally, personally, physically, and spiritually. 

    • "Lifer" - those who want to work with us for 30+ years (not just a 9-5 job). 

Main Requirements:

  • Ensure every client interaction is warm, welcoming, and exceeds expectations 

  • Greet clients and ensure they feel appreciated and valued during every visit 

  • Plan and coordinate client events, appreciation initiatives, and office visits 

  • Maintain a polished, professional, and organized office environment 

  • Assist with streamlining internal processes and workflows  

  • Coordinate and track ongoing projects to ensure timely completion  

  • Work closely with client experience team for efficiency in communication and tasks  

Skills Required

  • Elite performer; extremely hard worker with grit and drive to get things done
  • Self-directed; does not need to be told twice what to do
  • Servant's heart and team-oriented mindset; willing to go above and beyond for teammates
  • Provide white-glove service and exceptional client experiences
  • Growth mindset and excitement to join a fast-growing startup with long-term commitment
  • Ensure every client interaction is warm, welcoming, and exceeds expectations
  • Greet clients and ensure they feel appreciated and valued during visits
  • Plan and coordinate client events, appreciation initiatives, and office visits
  • Maintain a polished, professional, and organized office environment
  • Assist with streamlining internal processes and workflows
  • Coordinate and track ongoing projects to ensure timely completion
  • Work closely with the client experience team for efficient communication and task execution
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
58 Employees

Similar Jobs

Cloudflare Logo Cloudflare

Principal People Team Business Partner - R&D

Cloud • Information Technology • Security • Software • Cybersecurity
Remote or Hybrid
7 Locations
4400 Employees
162K-257K Annually

Zocdoc Logo Zocdoc

Account Director

Healthtech • Information Technology • Software • Telehealth
Easy Apply
Remote or Hybrid
USA
900 Employees
205K-260K Annually

Zocdoc Logo Zocdoc

Staff Software Engineer

Healthtech • Information Technology • Software • Telehealth
Easy Apply
Remote or Hybrid
USA
900 Employees
235K-300K Annually
Hybrid
2 Locations
289097 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account