Client Executive

Posted 18 Days Ago
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Düsseldorf, Nordrhein-Westfalen
In-Office
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
The Client Executive will drive sales growth of the BOS portfolio in Germany, manage customer relationships, and lead cross-functional teams to enhance service delivery and innovation in the telecom industry.
Summary Generated by Built In
The Opportunity
Sales Director / Client Executive (BOS), Germany
The Cloud Software & Services Business Area was created to capitalize on the convergence of cloud and services. As our customers deploy 5G, we aim to accelerate the optimization and automation of increasingly complex networks by transforming them into cloud-native software and services. This enables our customers to deliver more competitive services faster.
BCSS combines extensive capabilities across R&D, software, services, lifecycle management, and AI, securing long-term success for our customers. With over 30,000 Cloud Software and Services employees, BCSS supports customers across 180 geographies worldwide.
The Solution Area Business & Operations Support Systems (SA BOS) was established to deliver a leading Business & Operations Support Systems portfolio, providing a superior customer experience through aligned architecture, products, services, roadmaps, and commercial structures.
As a key stakeholder in the success of the BOS strategy in Germany, the successful candidate will demonstrate a strong ability to lead change, drive innovation, and accelerate efficiency, automation, and digitalization. This role operates in a highly fast-paced, geographically diverse matrix organization, working with the latest telecom technologies.
This position is located in Germany and reports to the Head of CSS CU North Europe.
You will
  • Drive growth of the BOS portfolio in Germany, beyond flow business, with a strong focus on strategic expansion.
  • Hold end-to-end responsibility for the complete BOS portfolio, leading the strategy, positioning, and execution of BOS products and services.
  • Act as a trusted advisor to CIOs and C-level executives, addressing their business and operational challenges through Ericsson's BOS solutions.
  • Own the commercial dimension for all BOS-related deals within assigned accounts, aligned with Business Area directives.
  • Lead customer roadmap engagement and attack planning, including increased focus on upsell and cross-sell opportunities.
  • Manage the full customer lifecycle, including continuous expansion of footprint and wallet share.
  • Focus on key strategic accounts in Germany, with primary emphasis on Vodafone Germany and Telefónica Germany (O2) and Mission Critical Networks
  • Encourage and inspire cross-functional teams to collaborate and deliver results as One Ericsson.
  • Work hand in hand with the Head of Sales in Germany for all BOS-related deals within assigned accounts, aligned with Business Area directives.

To Be Successful in the Role, You Must Have
  • Established relationships with senior executives (VP, CIO, C-level) within major telecom operators, ideally including Vodafone and/or Telefónica (O2).
  • 10+ years of experience in IT, BSS/BOS, Cloud, or Monetization sales and delivery models.
  • Strong consultative selling skills, with the ability to translate customer needs into differentiated solutions and negotiate win-win outcomes.
  • Proven value-based selling capability, articulating business impact to C-level audiences using reference cases and appropriate commercial models.
  • A proactive, data-driven sales approach, engaging customers early by leveraging insights from operator architectures and industry trends.
  • Solid understanding of telecom industry trends and the SA BOS portfolio, including monetization and operational support systems.
  • A proven track record of success in cloud, monetization, and digital transformation-related sales.
  • Demonstrated ability to achieve results in a complex, cross-functional, and matrixed organization.
  • University degree in Engineering, ICT, or a related field.

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Germany (DE) || Düsseldorf
Req ID: 777582

Top Skills

5G
AI
Bos
Bss
Cloud
It

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The Company
HQ: Stockholm
89,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.

We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.

Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.

Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.

Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.

As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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