Client Executive, Digital Advisory

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Role Purpose
Support the delivery of Digital Advisory work, helping clients understand and navigate the evolving role of digital platforms, audiences, and technology within their communications and business strategy.

• Develop progressive, trusted relationships with clients by understanding their business, strategy, audiences, competitors and digital priorities.
• Translate client needs into clear digital recommendations, research, and actionable workstreams.
• Stay close to emerging platform, audience and technology trends to identify opportunities that strengthen clients’ digital presence.
• Contribute research, insights and digital thinking to client proposals and new business pitches.

• Connect brands with their audiences by turning digital and social insight into relevant, actionable recommendations.
• Support high-quality project delivery across scope, timelines and budget, proactively keeping teams abreast of progress, risks and deadlines.
• Contribute to client intelligence covering industry issues, competitors, customers and emerging digital developments.
• Apply Edelman intellectual property, tools and thinking where relevant.

• Work as a proactive, collaborative member of integrated teams across strategy, creative, social and integrated solutions.
• Build relationships across various Edelman teams and departments.
• Share knowledge, new digital developments and useful intelligence with the wider team.
• Support and develop junior colleagues and interns where appropriate.

• Strong understanding of the role digital and social channels play within the broader communications mix.
• Comfortable with digital research, analytics, social listening and platform data, with the ability to turn findings into a clear point of view.
• Strong project management skills; highly organized, detail-oriented and able to manage multiple deadlines.
• Clear written and verbal communicator who can contribute confidently in client meetings and presentations.
• Digitally curious, proactive and agile, with the ability to work independently while thriving in fast-moving, cross-functional teams.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.