Client Executive - Commercial Lines

Posted 17 Days Ago
Be an Early Applicant
Raintree, MD, USA
In-Office
Senior level
Fintech • HR Tech • Insurance • Consulting
The Role
Manage and coordinate new business and renewal processes for select commercial insurance accounts, including exposure analysis, program design, marketing submissions, client communication, risk management recommendations, policy audits, and stewardship meetings. Serve as main client contact and collaborate with internal teams to ensure coverage is bound and service plans are implemented.
Summary Generated by Built In
Company:Marsh McLennan Agency

Description:

The Client Executive - Commercial Lines position is responsible for assisting Sales Executives in securing new business and in retaining renewal business for the agency on select accounts determined by premium size or complexity.

Principal Duties and Responsibilities

  • Responsible for the oversight and coordination of new business exposure analysis; coverage program design and marketing submission; workflows leading to bound coverage; and implementation of service plan elements for select new business opportunities

  • Proactively working renewals by contacting the client 120 days out; completing account checklists; gathering updated information; revising program design as appropriate; and preparing complete renewal specifications for marketing.

  • Maintaining contact and collaborate with internal (Sales Executives, Account Managers, Department Heads, Marketing personnel, Loss Control personnel) and external (Clients and Insurance Companies) parties

  • Main point of contact for select clients – review current coverages and/or contractual requirements and provide guidance on appropriate changes; coordinate/provide claims reviews; inform/educate client on exclusions and exposures, and perform contract reviews and advise clients on insurance and indemnification

  • Relationship building with the client and the appropriate client team members

  • Prescribing , planning , and implementing appropriate risk management services for assigned accounts

  • Review and update applications and general information (attachments, activities, follow-up) into the agency management system for assigned books of business

  • Planning, preparing and implementing stewardship meetings, where applicable

  • Process, delegate and/or  oversee audits, proposals and policy checking

  • Conduct all business in accordance with established policies and procedures

  • Regularly attends client meetings on or off site

  • Other duties as assigned

Qualifications

  • 5 - 7 years in commercial lines insurance

  • P&C License, required

  • Exceptional customer service and interpersonal skills, required

  • Some college, a plus, not required

  • Strong analytical aptitude and commitment to accuracy

  • Proficiency in Microsoft Office 365, required

#MMAWest

#LI-DNI

Skills Required

  • 5-7 years in commercial lines insurance
  • P&C License
  • Exceptional customer service and interpersonal skills
  • Some college
  • Strong analytical aptitude and commitment to accuracy
  • Proficiency in Microsoft Office 365

Marsh McLennan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.

  • Leave & Time Off Breadth Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
  • Healthcare Strength Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
  • Retirement Support Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.

Marsh McLennan Insights

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The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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