We are hiring a Client Engineer to join our Digital WorkPlace Solutions team at BlueCross BlueShield of Tennessee!
In this role, you’ll help deliver and support the laptop and Windows 365 services used by employees and contractors across the enterprise. You’ll assist with automated application deployments, develop software packages and deployment scripts, support Windows 11 environments, and help remediate workstation vulnerabilities. You’ll work with technologies such as Microsoft Intune, PowerShell, PSADT, AdminStudio, and Company Portal to create reliable deployments and troubleshoot issues, making this a great opportunity to directly influence the employee technology experience across the organization.
Ideal candidates for the role will have:
- Experience developing and deploying software packages for Windows 11 environments.
- Hands-on experience with Microsoft Intune, including building application packages and troubleshooting deployments.
- Experience with PowerShell, PSADT, AdminStudio, and system scripting.
- Experience troubleshooting Windows 11, Intune, and Company Portal issues.
- Understanding of application packaging and automated software deployment.
Preferred qualifications:
- Experience with Patch My PC and vulnerability management tools such as Qualys.
- Knowledge of certificates, application signing, and Microsoft AppLocker.
- Experience managing Intune policies.
- Experience with Citrix XenApp or other application virtualization solutions.
- Experience with Nexthink or NinjaOne for remote desktop environments.
- Experience supporting developer communities.
- Experience with ServiceNow, change management, and ticketing.
- Scrum experience and/or relevant technical or ITIL certifications.
Note:
- This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN HQ.
- Sponsorship is not available for this role.
Job Responsibilities
- Analyzes, designs, develops, documents, and implements complex solutions for the end user computing systems.
- Provide highly available software distribution and patch management.
- Monitoring performance and maintaining system stability.
- Supporting and ensuring reliability of deployed technologies, systems and processes according to established procedures and industry best practices.
- Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on-call rotation.
Job Qualifications
Education
- Bachelors degree in Computer Information Systems or a related field, or commensurate experience in a professional environment, required.
Experience
- 3 years - Experience in Information Technology required
Skills\Certifications
- Knowledge of infrastructure technologies including workstations, networking, storage, virtualization and the integration between these systems.
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Proven decision making and problem solving skills
- Excellent time and project management skills
- Positive attitude, self-driven, engaging, proactive, results drive
Number of Openings Available
1Worker Type:
EmployeeCompany:
BCBST BlueCross BlueShield of Tennessee, Inc.Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
Skills Required
- Bachelor's degree in Computer Information Systems or a related field, or commensurate professional experience
- At least 3 years of experience in Information Technology
- Experience developing and deploying software packages for Windows 11 environments
- Hands-on experience with Microsoft Intune, including application packaging and deployment troubleshooting
- Experience with PowerShell, PSADT, AdminStudio, and system scripting
- Experience troubleshooting Windows 11, Intune, and Company Portal issues
- Understanding of application packaging and automated software deployment
- Knowledge of infrastructure technologies including workstations, networking, storage, virtualization, and system integration
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Proven decision-making and problem-solving skills
- Experience with Patch My PC and vulnerability management tools such as Qualys
- Knowledge of certificates, application signing, and Microsoft AppLocker
- Experience managing Intune policies
- Experience with Citrix XenApp or other application virtualization solutions
- Experience with Nexthink or NinjaOne for remote desktop environments
- Experience supporting developer communities
- Experience with ServiceNow, change management, and ticketing
- Scrum experience and/or relevant technical or ITIL certifications
BlueCross BlueShield of Tennessee Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlueCross BlueShield of Tennessee and has not been reviewed or approved by BlueCross BlueShield of Tennessee.
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Healthcare Strength — Health, dental, and vision coverage are frequently described as comprehensive and a meaningful part of total compensation. The overall benefits package is seen as a strong draw for employees.
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Leave & Time Off Breadth — Paid time off is characterized as substantial and an important contributor to total rewards. PTO and related benefits are viewed as adding clear value beyond base pay.
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Fair & Transparent Compensation — Pay is considered competitive for the market, with many indicating satisfaction particularly at entry levels. Starting compensation compares well locally and sets a positive baseline.
BlueCross BlueShield of Tennessee Insights
What We Do
As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. Our mission is simple: peace of mind through better health. We're an independent, not-for-profit, locally governed health plan company – meaning we live and work alongside our Tennessee business customers and plan members. Our 6,000 employees across the state have built our strong reputation for integrity, excellent service and community leadership. But we are also part of the BlueCross BlueShield Association, a nationwide association of health care plans. Because of this, our plan members have access to the same quality health benefits while traveling or living out of state that they have while in Tennessee. © 2018 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.
