Healthcare Australia (HCA) is Australia's largest provider of temporary and permanent staffing solutions to the healthcare industry, and a provider of direct support to aged care, NDIS, and disability service participants in their homes and the community across Australia.
As a registered NDIS provider, from Community Access to day-to-day support, we’re here to connect you with customised NDIS support suitable to your needs and lifestyle.
Job DescriptionAre you a motivated, people-focused professional who enjoys building relationships and making a real impact? Healthcare Australia is seeking a confident Business Development & Client Engagement professional to help grow our NDIS services and referral network.
In this client-facing role, you’ll build new relationships, convert enquiries into active clients, and promote HCA within the community. You’ll spend time both on the road and in the office, connecting with referral partners, meeting clients and families, attending events, and working closely with internal teams to ensure a smooth onboarding experience.
Experience in NDIS or healthcare is essential — we’ll provide full training to set you up for success.
What you’ll be doing:
- Talking with potential clients, families, and referrers about our NDIS services
- Following up on enquiries and helping guide people through the sign-up process
- Building a pipeline of future clients and spotting opportunities to grow our reach
- Attending community events to promote our services (and helping plan them too!)
- Working with our internal teams to make sure new clients are matched with the right care and services
About you!
You’re a confident communicator with experience in sales, customer service, or a client-facing role. Self-motivated and results-driven, you’re comfortable initiating conversations, following up leads, and building strong relationships.
With a proactive mindset and strong problem-solving skills, you take pride in representing a trusted healthcare brand. You’ll engage with NDIS clients, families, and referral partners, identify new opportunities, and manage enquiries with professionalism and care. You’ll also guide clients through the onboarding process and work closely with internal teams to establish tailored supports.
What we offer:
- Full support and training from a friendly, experienced team
- Achievable bonus structure
- A rewarding role where you’ll make a real difference
- Opportunities to grow with one of Australia’s leading healthcare providers
You’ll need a current Working with Children Check and a Police Check (dated within the last 12 months). Experience planning or attending events is a bonus!
Our culture and benefits:
We work together as a team, we never forget that we’re people-focused, and we respect relationships with each other. With HCA you’ll be rewarded with:
- A fabulous discount on BUPA Private health Insurance – 7%!
- Enjoy flexible hybrid working conditions that empower work-life balance
- Access to extra leave with a day off for your birthday plus a rewards and benefits platform
- Salary Packaging - novated leasing available with Smart group
- Be part of a well-respected Australian based organisation of more than 3,000 employees!
- Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
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What We Do
Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider. We're highly experienced: With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence. We're dynamic: HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity. We're human: We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia. We’re prepared: Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider. Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.
