Client Enablement Manager

Posted 21 Days Ago
Easy Apply
Hiring Remotely in USA
Remote
80K-100K Annually
Senior level
Artificial Intelligence • Computer Vision • Software
The Role
The Client Enablement Manager will lead client training programs, facilitate onboarding, and ensure effective communication of product features while supporting internal training initiatives and continuous improvement.
Summary Generated by Built In
About Sirona Medical

At Sirona Medical, we’re building software that enables physicians to work as fast as they can think.

Each year in the U.S., billions of patient images are captured—and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems. Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That’s where Sirona comes in.

We’re a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS—a unified, AI-powered operating system powering the entire radiology workflows.

How Sirona Solves the Problem

Sirona is uniquely positioned to transform the way radiology is practiced. We're delivering the organizational shift that both individual radiologists and entire practices urgently need:

  • unified, intuitive, and platform-agnostic solution

  • A streamlined workspace that makes every part of the radiologist’s workflow faster and easier

  • The freedom to read from anywhere, for anyone

By cutting clicks, optimizing diagnostic time, and unlocking efficiencies that extend far beyond the reading room into all care settings, Sirona empowers radiologists—and in doing so, we help the entire healthcare system move faster, smarter, and with greater impact on patient outcomes.
 
For more information, please visit https://sironamedical.com/join/.

Sirona Medical is seeking a Client Enablement Manager to lead the delivery of impactful training and education programs for our customers and internal teams. Reporting to the Director, Client and Internal Enablement, this role will manage both on-site and virtual training engagements, ensuring our clients — from radiologists to administrators and everything in between — gain maximum value from Sirona’s platform.

You’ll play a key role in helping customers adopt new features, understand product workflows, and build long-term proficiency, while also supporting internal enablement through ongoing training and collaboration with cross-functional teams.

This is the first Client Enablement Manager to be hired into this new team. Sirona is a remote first company but this role will require up to 40% - 50% travel to client sites and/or to our office in San Francisco for strategic in-person meetings. 

At Sirona Medical, you’ll help shape how clinicians interact with technology to improve patient outcomes. You’ll join a mission-driven company at the intersection of healthcare and AI, where your work directly impacts how radiologists deliver care.

We offer competitive compensation, generous equity, and a remote-first culture built on trust, collaboration, and innovation.

Key Responsibilities:

Client Training Delivery

  • Conduct on-site and virtual training sessions for clients during onboarding, implementation, and go-live
  • Tailor sessions to different audiences including radiologists, IT administrators, and support staff

Feature Enablement & Client Communication

  • Partnering with the product teams to evaluate new product features and translate them into clear, actionable training materials and solutions
  • Host client conference calls to review new functionality, share best practices, and drive adoption

Internal Training & Knowledge Sharing

  • Deliver internal training sessions to ensure Sirona teams stay current on product functionality and workflow best practices
  • Partner with Product, Customer Success, and Support to synchronize training across the organization

Program Management & Continuous Improvement

  • Maintain consistency and quality across all client training engagements
  • Collect and analyze feedback to refine training programs and improve the client learning experience
Key Requirements:
  • 5+ years of experience in customer training, client enablement, and professional education within SaaS, healthtech, or clinical technology environments
  • Proven track record delivering training to both technical and non-technical audiences
  • Excellent communication and facilitation skills; confident presenting to clinical and administrative teams
  • Strong technical curiosity and the ability to quickly learn and teach complex software workflows
  • Experience with virtual training tools and LMS platforms

Preferred

  • Background in healthcare SaaS, radiology, or clinical workflows
  • Experience working in fast-paced, high-growth technology environments
  • Familiarity with adult learning principles and instructional design fundamentals
  • Knowledge of CRM, analytics, or enablement platforms used to measure adoption and engagement

The annual US base salary range for this full-time position is $80,000 - $100,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Top Skills

Analytics
CRM
Enablement Platforms
Lms Platforms
SaaS
Virtual Training Tools
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The Company
HQ: San Francisco, CA
83 Employees
Year Founded: 2018

What We Do

Sirona Medical Inc. is addressing the needs of today’s radiology practices with a novel cloud-native platform that unifies radiology IT applications – worklist, viewer, reporter, and AI – onto a single, streamlined Workspace. Sirona’s radiology operating system (RadOS) puts radiologists in the driver’s seat with AI-powered solutions that simplify their workflow and amplify their work product. Based in San Francisco, CA, Sirona Medical is founded on a deep understanding of both the practice and business of radiology, with the goal of enabling radiologists to work as fast as they can think.

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