Client Due Diligence Specialist

Posted Yesterday
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Kraków, Małopolskie, POL
In-Office
Entry level
Fintech • Financial Services
The Role
Perform and maintain KYC/CDD for multi-family office and institutional clients, ensuring AML/BSA compliance. Collect and review documentation, recertify KYC forms, perform checks using external sources, coordinate with Front Office, Compliance, Risk and Onboarding, support remediation and event-driven renewals, participate in KYCView testing, and complete ad hoc projects.
Summary Generated by Built In

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków, Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

Client Due Diligence Specialist

Brown Brothers Harriman Capital Partners are expanding our Krakow team and we currently have an exciting opportunity to join a new team in our Krakow office. We are looking for an individual to join us as a Client Due Diligence specialist.

In this role you will be responsible for supporting Multi-Family Office and Institutional Clients.The Client Due Diligence specialist is responsible for performing all tasks relating to due diligence for existing clients. The specialist will maintain Know Your Customer (KYC) profiles in compliance with Anti-Money Laundering (AML)/Bank Secrecy Act (BSA) policy and CP's Line of Business (LOB) procedures.   He/She will complete customer due diligence, collect and review business documentation and communicate with the front office to facilitate in the collection of required customer information. This position interacts with internal key stakeholders across the firm and works closely with the Front Office teams, Compliance, Risk, and the Client Onboarding team.

If you are looking to push your career to the next level, introduce yourself by submitting your resume.

Key responsibilities include:  

  • Ensure high quality and timely completion of all client due diligence requirements as part of the scheduled required CID renewal

  • Act as a subject matter expert on CID renewal process and AML/KYC requirements

  • Obtain mandatory documents / information as per KYC requirements

  • Recertify the KYC forms (Due Diligence Package) for completion

  • Perform necessary checks using external website search engines to complete the recertification of the KYC

  • Maintain relationships with internal stakeholders in the AML Compliance, CP’s front office, Risk Management and other areas to help ensure the timely completion of KYC recertification

  • Maintain awareness of AML/BSA policy updates, procedural changes and updates in compliance guidance to ensure appropriate maintenance of customer documentation in accordance with policy

  • Complete event-driven renewals

  • Maintain client profiles to meet all regulatory requirements and internal policies

  • Complete remediation efforts in line with new regulatory requirements

  • Ensure client profiles are compliant with industry standards

  • Coordinate with internal key stakeholders as needed

  • Act as a first line of defense or checker on business processes

  • Small ad hoc projects

  • Participate in KYCView system testing for fixes and updates

Qualifications:

  • BS/BA degree or equivalent work experience

  • 0 to 2 years of industry experience

  • Demonstrated PC skills

  • Ability to identify, escalate, and resolve problems/issues

  • Strong written and verbal communication skills

  • Excellent attention to detail, time management and organizational skills

  • Ability to work in a team environment

  • Ability to meet tight deadlines and work under pressure

  • Proactive self-starter who is goal oriented

  • Solid understanding of industry Know Your Client “KYC” requirements

  • Demonstrate risk awareness and ability to identify red flags

What we offer:

  • To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance

  • Private medical care

  • Life Insurance

  • Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

  • Professional trainings and qualification support

  • Wellbeing Program

  • Online Social Fund benefit platform

  • Social, sport and integration events

  • Onboarding Program for new hires

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

Skills Required

  • BS/BA degree or equivalent work experience
  • 0 to 2 years of industry experience
  • Demonstrated PC skills
  • Solid understanding of industry Know Your Client (KYC) requirements
  • Ability to identify, escalate, and resolve problems/issues
  • Strong written and verbal communication skills
  • Excellent attention to detail, time management and organizational skills
  • Ability to work in a team environment and meet tight deadlines
  • Proactive self-starter who is goal oriented
  • Demonstrate risk awareness and ability to identify red flags

Brown Brothers Harriman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown Brothers Harriman and has not been reviewed or approved by Brown Brothers Harriman.

  • Parental & Family Support Parental leave and family-building support are positioned as standout parts of the package, including maternity/paternity leave and adoption/surrogacy assistance. These offerings are often framed as “top-tier” and can meaningfully offset weaker cash compensation for those who value family support.
  • Wellbeing & Lifestyle Benefits Well-being resources are described as comprehensive, spanning mental health support, wellness platforms, gym discounts, and related programs. Flexible work arrangements such as remote work and flextime also reinforce the lifestyle value of the overall rewards package.
  • Retirement Support Retirement benefits like 401(k) matching and profit sharing are highlighted as meaningful components of total rewards. The value can be time-dependent due to vesting requirements that may reduce near-term benefit for shorter-tenured employees.

Brown Brothers Harriman Insights

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The Company
HQ: New York, NY
5,756 Employees
Year Founded: 1818

What We Do

Brown Brothers Harriman (BBH) is a privately-held financial institution that has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with expertise in Private Banking, Investment Management and Investor Services. Our 5,000 employees operate from 17 locations throughout North America, Europe and Asia.

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