Client Director

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Dentsu X is an important part of our world-class offering - dentsu X is one of 3 agencies (alongside Carat and iProspect) that is a part of the media practice within Dentsu. dentsu X brings together the best capabilities from across dentsu to build connected experiences that drive business outcomes for our clients. Our network consists of 4,000 X-shaped and team shaped digital, media, creative and tech talent in 55 markets. We offer our clients the soul of a boutique combined with the scale of a powerhouse.

We’re hiring for a Client Director to join the team in London to work with one of our retail cleints.

Purpose of the Role

As Account Director you will be responsible for the delivery of the strategic media plans and client servicing on a retail or alcohol brand account within the UK region. You’ll partner with clients, external agencies, as well as internal teams within dentsu to foster great relationships and deliver innovative, impactful, data-driven media plans that drive brand fame.

You’ll immerse yourself in the clients’ business to intimately understand their challenges, objectives, external economic environment, competitors, and relevant partner agencies to deliver innovative media plans that excite clients, create value, and deliver ambitious incremental income.  

Key Responsibilities

• Work collaboratively with all internal teams at dentsu to deliver high quality, measurable and effective work. 

• Build strong relationships with your counterparts within the brand account to deliver TTL media plans whilst demonstrating outstanding client service.  

• Support the Client Partner to challenge and probe client briefs. Ensure you have complete clarity and agreement on client objectives. Take total ownership of briefs across your brand all the way through to activation. 

• Taking on financial responsibility towards the client in collaboration with the finance team, including regular calls with the client to ensure alignment and transparency

• Work with the Managing Partner and Client Partner to deliver excellent client service, utilising dentsu and non-dentsu tools to deliver ad hoc insights and planning recommendations as and when requested. 

• Manage and develop an Account Manager.  

Qualifications + Skills

• Experience within a media role or agency, client facing is preferable alongside people management experience.

• Experience developing media strategies across a mix of channels.

• Extensive experience in media planning within an agency environment and experienced with planning tools.

• Skilled at translating information between clients and media teams to deliver the best outcomes.

• Experience managing annual high-level budgets with multiple campaigns / bursts. 

• Excellent client stakeholder management with a clear and effective communication style.

What we offer

This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Wednesday and Thursday.

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hybrid

 #LI-DENTSUX   

Location:

London

Brand:

Dentsu X

Time Type:

Full time

Contract Type:

Permanent