We are seeking an experienced and commercially driven Client Director with 8–12 years of experience in digital marketing and client leadership.
The ideal candidate has a strong track record in leading pitches, winning RFPs, managing a portfolio of clients, and driving revenue growth through strategic account expansion.
This role requires a senior leader who can combine strategic thinking, commercial ownership, and full-funnel digital expertise to grow both new and existing business.
Key Responsibilities- Lead and manage end-to-end pitching and RFP processes
- Develop winning proposals, strategic decks, and commercial frameworks
- Own and deliver against assigned revenue targets
- Drive new business acquisition and pipeline growth
- Manage and grow a portfolio of key client accounts
- Identify and execute upselling and cross-selling opportunities
- Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
- Build strong, long-term client partnerships at senior stakeholder level
- Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
- Monitor account performance and ensure client satisfaction, retention, and profitability
RequirementsRequirements
- 8–12 years of experience in client servicing, account leadership, or business development within digital marketing
- Proven track record of winning competitive RFPs and leading successful pitches
- Strong commercial acumen with experience owning revenue targets
- Demonstrated ability to drive account growth through upselling and cross-selling
- Deep understanding of full-funnel digital marketing strategy
- Experience managing multiple clients and cross-functional teams
- Excellent presentation, negotiation, and stakeholder management skills
- Results-driven mindset with strong leadership capabilities
- Agency experience preferred
- Experience handling large or regional accounts
- Strong analytical and performance-driven approach
Skills Required
- 8-12 years of experience in client servicing, account leadership, or business development within digital marketing
- Proven track record of winning competitive RFPs and leading successful pitches
- Experience owning and delivering against revenue targets
- Demonstrated ability to drive account growth through upselling and cross-selling
- Deep understanding of full-funnel digital marketing strategy (awareness, consideration, conversion, retention)
- Experience managing multiple clients and cross-functional teams
- Excellent presentation, negotiation, and stakeholder management skills
- Results-driven mindset with strong leadership capabilities
- Agency experience
- Experience handling large or regional accounts
- Strong analytical and performance-driven approach
What We Do
Chain Reaction is the Middle East’s leading digital performance marketing agency, pioneering as the first of its kind in the MENA region. Today, the company is renowned for harnessing superior technology and designing innovative digital strategies that give clients a competitive edge. The company offers unrivaled expertise and exclusive partnerships that cannot be found elsewhere. Chain Reaction offers cutting-edge approaches in search engine optimization, pay-per-click advertising, social media and display advertising, mobile marketing, content marketing, and web analytics. Chain Reaction’s global influence has grown beyond its headquarters in Dubai to include branches in Amman, Abu Dhabi, Riyadh. As a founding partner of Yamondo, a performance alliance that brings together top marketing agencies spanning the globe, the company offers its clients the best-specialized services the world has to offer and ensures success in any market. Chain Reaction helps businesses scale their brand visibility and increase revenue from their online channels. The agency’s comprehensive and bespoke packages allow clients to analyze, react, and optimize their impact in the digital marketing space. Chain Reaction’s Strategic Partnerships • The 1st MENA agency selected as a Google Analytics Premium Partner • The only MENA representative for China’s Baidu and Russia’s Yandex • A founding partner of Yamondo, an alliance of 14 leading agencies worldwide
