The Blue Box.
Tiffany & Co. has defined luxury style as the exemplary innovator renowned for the world’s most exquisite designs.
From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand.
Are you experienced in client development and relationship management? Do you enjoy using data and insights to identify opportunities, support retail teams and strengthen client engagement? At Tiffany & Co., you’ll turn client insights into action, partnering with our retail teams to elevate the client experience and build lasting relationships across Australia and New Zealand.
An opportunity is available for an experienced Client Development Executive to join our team in Sydney, CBD.
As a Client Development Executive, you will:
- Adapt & execute the Global Client Development strategy to resonate with ANZ market nuances, leveraging local data and insights to boost client acquisition, retention, and engagement.
- Work closely with regional omnichannel and Client Relations teams to enhance retail actions, tools, rituals, and behaviours, ensuring seamless retail visibility into Client 360 attributes and actionable CRM insights.
- Establish key performance indicators (KPIs) to measure the impact of client development programs, share market insights, and propose scalable activations based on local market dynamics and best practices.
- Help deliver training and development sessions that equip Store Leaders and Client Advisors with the skills and tools to build lasting client relationships.
- Build strong relationships with Store Management, Client Relations, Marketing and Operations to deliver a consistent, personalised client experience.
To be successful in this role, you will:
- Minimum of 3-5 years of experience in luxury retail, client development, hospitality, or client experience, with a strong understanding of regional retail and store operations.
- Proven project management skills with multiple stakeholders in fast-paced organizations.
- Strong analytical capabilities, with experience leveraging data and omnichannel insights to drive actionable strategies tailored to market performance.
- Deep understanding of local client behaviours, cultural nuances, and luxury market dynamics.
- Excellent communication, storytelling, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Commercial mindset, collaborative team contributor, and a true advocate for a service-driven culture.
Why Tiffany?
- Generous salary, employee merchandise benefits, and milestone gifts.
- High-performing, caring, fun, and dynamic team.
- Culture focused on collaboration, innovation, wellbeing, and growth.
- Endless career opportunities with the world's largest luxury group - LVMH!
- Never-ending training and individual up-skilling opportunities.
- Great mentoring from a highly experienced management team.
- Global opportunities for networking and cross-collaboration.
- Wellbeing and Charitable Giving/Volunteering Program.
- A vibrant, positive, and socially connected team environment.
Skills Required
- 3-5 years of experience in luxury retail, client development, hospitality, or client experience
- Strong understanding of regional retail and store operations
- Proven project management skills with multiple stakeholders in fast-paced organizations
- Strong analytical capabilities using data and omnichannel insights to develop actionable strategies
- Understanding of local client behaviors, cultural nuances, and luxury market dynamics
- Excellent communication, storytelling, and interpersonal skills
- Ability to influence and engage stakeholders at all levels
- Commercial mindset and collaborative approach
- Commitment to a service-driven culture
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
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Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
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Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
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Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
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