Client Development Associate

Posted 8 Hours Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
Junior
AdTech • Marketing Tech • Software
The Role
Manage end-to-end programmatic campaigns in the company DSP, provide consultative account management, troubleshoot integrations and tags, ensure budget and financial tracking, support onboarding and sales activities, deliver performance reports and identify upsell opportunities.
Summary Generated by Built In

As a Client Development Associate at Adlook, you will support the execution of digital advertising campaigns from upsell opportunities to postbuy reporting. Your role will be based on consultative account management with strong programmatic execution. Working closely with the Sales Team, and Technical Account Managers (TAMs), you’ll help optimize performance, ensure smooth operations, and contribute analytical insights that drive success. This role is ideal for someone with an analytical mindset, high level interpersonal skills  and eagerness to grow in the adtech space.


What You'll Do

  • Strategic Programmatic Execution: Lead the end-to-end lifecycle of campaigns within our proprietary DSP, ensuring precision in  campaign setup, pacing coordination
  • Consultative Account Management: Act as a technical advisor to clients, translating data into actionable growth strategies.
  • Performance Engineering: Collaborate with Technical Account Managers to troubleshoot integrations, tag discrepancies, and brand safety parameters 
  • Operational Hygiene: Maintain rigorous standards for financial tracking, budget allocation, and internal dashboard reporting to smooth and effective campaign deliver
  • Cultivate long-term partnerships and act as a trusted programmatic advisor through a consultative approach
    Support to identify growth opportunities (upsell/cross-sell) and execute account plans to drive business results
  • Conduct regular client check-ins (including in-person when relevant), ensuring exceptional service and high communication standards
  • Support the sales lifecycle by contributing to research, tailoring pitch materials, and helping build media plans aligned with client goals and budgets
  • Ensure accurate advertiser/campaign setup, creative asset coordination, and platform configuration
  • Lead/support onboarding: platform access, training, launch coordination, and verification of delivery
  • Deliver persuasive performance reporting: post-campaign reports, insights and recommendations
  • Maintain internal documentation, contribute to workflow improvements

Requirements

  • Programmatic Foundation: 2 years of hands-on experience in programmatic campaign management. Proficiency with DSPs and comfort learning new platforms/tools quickly (agency or tech platform background preferred)
  • AdTech Experience: Proficiency in leading DSPs. You are comfortable with technical troubleshooting and platform configurations.
  • Data Literacy. Strong analytical and problem-solving skills; able to interpret data, identify trends, and translate insights into actions
  • Proficient client facing skills & communication: Highly developed interpersonal skills with the ability to simplify complex technical concepts for both internal and external counterparts. You are able to present, influence, and negotiate.
  • Languages: Advanced English (C1);
  • Nice to Have: Proficiency in Salesforce or other enterprise-grade CRM systems. Experience in bridging CRM data with programmatic audiences is a major plus.
  • Strategic thinking: ability to plan and execute account plans that drive growth and revenue

Why Adlook?

  • Adlook is the latest company founded by the global ad tech champion RTB House, with the mission to disrupt the Demand Side Platform space and lead the way into a cookieless, sustainable advertising future
  • Work in a truly international environment with a friendly, open-minded team passionate about internet technology and advertising
  • External training budget and foreign language classes co-financing

Skills Required

  • 2 years of hands-on experience in programmatic campaign management
  • Proficiency with DSPs and programmatic platform configurations
  • Technical troubleshooting of integrations, tag discrepancies, and brand safety parameters
  • Strong analytical and problem-solving skills; data literacy and ability to translate insights into actions
  • Highly developed client-facing communication skills; ability to present, influence, and negotiate; Advanced English (C1)
  • Strategic account planning and ability to identify upsell/cross-sell opportunities
  • Proficiency in Salesforce or other enterprise-grade CRM systems
  • Experience bridging CRM data with programmatic audiences
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The Company
HQ: Warsaw, Warsaw
196 Employees

What We Do

Adlook is redefining how brands grow across the open web and Connected TV. We are an independent, self-driving media buying platform for the open internet – AI-powered and outcomes-focused. Our mission is to empower product-driven brands to grow faster and smarter - cutting through digital noise and turning media into measurable results. Programmatic advertising has failed to deliver on its promise. Targeting data is often inaccurate - with studies showing 82% of users misclassified in third-party segments. Media efficiency remains poor, with less than half of ad spend reaching publishers. And ecosystem complexity forces advertisers into opaque and inefficient supply paths. Adlook fixes these flaws with a fully integrated, outcome-driven approach. Our proprietary Smart Audiences leverage generative AI to double targeting precision compared to legacy segments. Our Deep Learning Bidder ensures 90% more efficient media buying paths, while our built-in Supply Path Optimization delivers seven times better media quality. With partnerships across Adelaide, Lumen, and Scope3, we lead in measuring and optimizing attention, brand lift, and sustainability impact. Founded in 2022, Adlook operates across 10 global offices with 200+ experts, backed by 400+ engineers within a global AdTech cooperating with 7,000+ advertisers in 100+ markets. Trusted by brands from automotive to FMCG, Adlook brings together deep technology and human expertise to prove that in a complex digital world, advertising can be both effective and efficient. It’s how we finally bring programmatic to a place where it can rise to its original promise.

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