Client Data Analyst I

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. 

We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.

What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. 

What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/

How YOU will make a Difference:

As a Client Analyst on the Client Analytics Team, you will have the opportunity to help make the lives of our internal and external customers easier by providing them with meaningful and insightful reporting to guide them in the administration of their company health plans. Acting as the Subject Matter Expert for client reporting needs, this position will also assist customers with report-related questions and troubleshooting and will conduct research as needed to determine the appropriate responses. 

What YOU will do:

• Analyze and present data and insights to external clients and brokers.
• Respond to requests for standard and custom reports, queries, data extracts, or ad hoc reports in a timely manner.
• Coordinate and oversee client reporting needs and manage external customer report implementations, including training for internal and external staff as necessary, and acting as resource and problem solver for clients.
• Oversees Data and Analytics platform, maintaining users access and data implementation, to ensure proper use and security.
• Provide internal and external education of software and data platform users.
• Develop new reports, revise existing reports, and explore opportunities to improve reporting processes
• Develop clear and concise documentation and instruction manuals.
• Contribute to the Analytics team through standard reporting requirements, team projects, and team training.
• Independently, conduct research as needed to provide appropriate responses to our customers. 

Knowledge, Experience and Attributes:

• Associate’s degree or 1-3+ years’ of relevant data analytics experience
• 1-2 years of experience in report development, documentation, testing, and deployment. 
• 1-2 years of experience in SharePoint or other reporting platforms
• 2+ years of experience in MS Office Suite (Word, Excel (Macros), PowerPoint).
• Exceptional written, verbal, and interpersonal skills, including the ability to interpret and explain data for a variety of audiences.
• Exceptional time management and ability to prioritize multiple requests and projects
• Resilient, adaptable, and have the ability to grasp new ideas and concepts quickly.
• Proven ability to work independently or in a collaborative team environment.

Compensation:

The base salary range for this position in the greater Seattle area is $70,000-$87,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available.

Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.

In addition, HMA provides a generous total rewards package for full-time employees that includes:

• Seventeen (IC) days paid time off (individual contributors)
• Eleven paid holidays
• Two paid personal and one paid volunteer day
• Company-subsidized medical, dental, vision, and prescription insurance
• Company-paid disability, life, and AD&D insurances
• Voluntary insurances
• HSA and FSA pre-tax programs
• 401(k)-retirement plan with company match
• Annual $500 wellness incentive and a $600 wellness reimbursement
• Remote work and continuing education reimbursements
• Discount program
• Parental leave
• Up to $1,000 annual charitable giving match

How we Support your Work, Life, and Wellness Goals

At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.

We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) 

HMA requires a background screen prior to employment.

Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures.

HMA is an Equal Opportunity Employer.

For more information about HMA, visit: https://www.accesshma.com/