Client Data Account Maintenance Analyst

Job Description
Interested in a new career opportunity? Join our Account Maintenance Group as a Client Data Analyst in Chase Wealth Management (CWM). In joining our Asset & Wealth Management (AWM) Operations business, you will be part of a diverse and inclusive team that plays a critical role in supporting our clients, delivering for our business and empowering our employees to do their best work.
As a Client Maintenance Specialist within the Client Maintenance team, you will take charge of operational support, governance, and remediation of both new and existing client data. Your responsibilities will also include processing, documenting, verifying, and maintaining client accounts. You will develop expertise in this area to provide support and guidance to the front office, client service, and other cross-functional partners that our team supports.
Job Summary:
As a Client Data Account Maintenance Analyst within our Client Maintenance Roles Team, you will be tasked with the operational support, governance, and remediation of both new and existing client data. Your responsibilities will also include the processing, documentation, verification, and maintenance of client accounts. This role serves the Private Bank, Client Wealth Management, and J.P. Morgan Asset Management lines of business, providing subject matter expertise to the front office, client service, and other cross-functional partners. This is an opportunity to utilize your risk management mindset, review and validate client data, and contribute to our culture of continuous improvement.
Job Responsibilities:

• Support full service wealth clients/advisors and self-directed client data and documentation for CWM, JPMS, and PB
• Perform principal duties include reviewing and approving the brokerage account maintenance service requests in accordance with FINRA rules and industry regulations
• Leverage risk management mind-set to review and validate client data and relevant legal and/or governing documentation
• Support the digital brokerage services with straight through processing and accepting or rejecting client service requests
• Foster a culture of continuous improvement; analyze processes and identify opportunities for automation and/or tactical solutions to solve for gaps to enhance end to end operating model
• Demonstrate critical thinker, ability to exercise independent judgment in resolution of moderate to complex issues and escalate issues for resolution
• Participate in internal research projects and special client assignments as the opportunities arise for licensed individuals

Required qualifications, capabilities, and skills

• FINRA Series 7 and 24 licenses required within 120 days.
• Minimum 5 years of experience in financial services within investment related roles, with a focus on customer service and support
• General knowledge of brokerage industry regulatory requirements. Ensure compliance with all department and regulatory (AML, SEC, DOL, FINRA, etc.) requirements
• Ability to think creatively, transform ideas and recommend/implement process improvements. Plus exceptional customer service mentality
• Exceptional communication skills and be able to collaborate effectively across all levels of the organization
• Proven interpersonal, team-oriented skills, results oriented team player
• Strong sense of accountability and ownership to drive best practices around the quality, risk and controls process

Preferred qualifications, capabilities, and skills

• Accelerated skills in Microsoft Office, particularly advanced Excel proficiency preferred
• Strong knowledge of Data Analytic and Visualization tools, Signavio, Altreyx, Xceptor is a plus
• Ability to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business needs and requirements. Analytical approach to problem solving.
• Accuracy and high attention to detail, excellent follow-through
• SIE is strongly preferred for unlicensed candidates

If you join AWM Operations, you will be part of a diverse and inclusive team that plays a critical role in supporting our clients, delivering for our business and empowering our employees to do their best work.
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.