The Role
Provide front-desk support: check patients in/out, process payments, schedule appointments, answer phones, maintain electronic patient records, assist with product recommendations and restocking, and ensure a clean, welcoming front office.
Summary Generated by Built In
Skin Pharm was built on the belief that when we take care, we feel confident. From our treatments and clinical product line to each team member we hire, every aspect of our brand empowers others to feel good in their skin. We’re looking for a full-time Client Coordinator to join our team in Charleston, SC!
ABOUT THE JOB
Client Coordinators work in the front office to help check patients in and out, provide product and service information, take payments and schedule future appointments. You’ll facilitate all aspects of the Skin Pharm experience for our patients, both existing and new!
Additional duties include answering phones, performing a variety of administration tasks and ensuring the front room is clean and welcoming. Our Client Coordinators are also responsible for re-organizing products as patients shop and placing furniture back in its original place.
ABOUT YOU
You must have excellent written and verbal communication skills, as you will interact daily with patients of the practice. You should also be proficient in office software, as you will need to enter information on payments and electronic patient records system. You must also be able to take direction and work independently. Organizational and multitasking skills are essential in this role. Training will be provided to enhance existing skills and knowledge base.
A passion for the aesthetic industry is a must! Product and service knowledge is the key to success in this role. Knowing your stuff and being able to answer questions, educate patients and make recommendations happens frequently, both on the phone, in-office and via email.
SKIN PHARM EMPLOYEE BENEFITS
At the heart of our team is a commitment to your well-being, growth and happiness. Here’s how we make it happen:
- A competitive base salary + performance-based bonus potential – Your hard work deserves to be recognized.
- Wellness stipend – Because taking care of you matters to us.
- 401(k) with company matching – We’re investing in your future, together.
- Paid time off, including paid holidays and sick time – Recharge, explore or simply unwind as you need.
- Health, vision and dental insurance – For your peace of mind.
- Employee product + treatment perks – We want you to enjoy the amazing experience you help create.
- Paid parental leave - For those special days with your new family member.
Be part of a culture that puts you first, supports your wellness, encourages collaboration and celebrates each team member’s unique journey.
Skin Pharm is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.
About
Skin Pharm is a modern beauty brand founded by nurse practitioner Maegan Griffin in 2017. After 9+ years in aesthetic medicine, Maegan created Skin Pharm because she wanted the Skin Pharm experience as a patient — and she figured others would, too. At our flagship in Nashville and clinics in Atlanta, Dallas, Charlotte, Franklin, Houston, Alpharetta, Southlake, Austin, Charleston and Raleigh, Skin Pharm providers — who are all NPs and PAs — promote skin health and inspire confidence with natural, never-overdone results.
Skills Required
- Excellent written and verbal communication skills
- Proficiency with office software
- Ability to enter payment information and update electronic patient records
- Ability to take direction and work independently
- Strong organizational and multitasking skills
- Passion for the aesthetic industry
- Product and service knowledge with ability to educate and make recommendations
- Ability to perform light physical tasks (re-organize products, move furniture)
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The Company
What We Do
Founded by nurse practitioner Maegan Griffin in 2017, Skin Pharm is a cosmetic dermatology practice offering effective in-clinic treatments and a results-driven skincare line. The company focuses on improving patient complexion and confidence through personalized care, expert advice, and a commitment to wellness. Every aspect of the brand is designed to empower individuals to feel good in their skin through consistent, high-quality clinical solutions.
