Client Business Analyst

Posted 3 Days Ago
Be an Early Applicant
Brno, Město Brno, Jihomoravský, CZE
In-Office
Entry level
Big Data • Fintech • Financial Services
The Role
Capture, analyze, and document client requirements for onboarding projects. Translate needs into practical platform configurations, support service delivery, coordinate with project and data teams, provide third-line support, and manage ongoing configuration changes. The role also shares client feedback with product teams, develops deep product expertise, and may mentor junior colleagues while working across Waterfall, Agile, and Scrum environments.
Summary Generated by Built In

Ready to be the person who turns a client's ambitions into a working solution — and see the impact of your work across the global investment industry?

This is a role for someone who enjoys variety. You will sit at the centre of client onboarding projects, shaping how leading financial institutions use our platform, then stay close to those clients as their trusted expert for the services you helped design. You will build deep product knowledge across our modules, work directly with external stakeholders, and feed real client insight straight into our product teams — so the ideas you surface can become features. As you grow, there is scope to mentor junior colleagues and broaden your skills across Waterfall, Agile and Scrum delivery.

This role is based in our Brno office on a hybrid basis, with the flexibility to split your week between the office and home.

Key Responsibilities

•      Capturing and analysing detailed client requirements through meetings, calls and email, and documenting them in an agreed format.

•      Translating those requirements into the right combination of FE fundinfo services, and advising clients on the most practical solution.

•      Handling service, module and product configuration tasks, such as document template creation and styling.

•      Working closely with Project Managers and Data Relationship Managers to keep every stage of delivery aligned.

•      Providing third-line support and ongoing configuration changes for existing client services.

•      Sharing client feedback and product development ideas with our product teams to help shape what we build next.

Experience and Skills

•      You will have solid experience as a Business Analyst, including capturing, analysing and documenting requirements.

•      You will bring a good technical knowledge or background, and enjoy getting into the detail of how a solution actually works.

•      You will be a confident communicator in writing and in person, comfortable working directly with external stakeholders.

•      You must be fluent in English to C1 level.

•      You will thrive in a fast-paced, dynamic environment where you manage multiple priorities and deadlines.

About FE fundinfo

FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia-Pacific through an integrated platform. Our skilled team empowers clients with data-driven insights, making the industry Navigate Complexity with Confidence!

Our Culture and Work Environment

Our Brno team works on a hybrid basis, so you can balance focused time at home with the energy of being together in the office. You will join a diverse, international group where knowledge sharing is the norm rather than the exception — you will learn from colleagues across our product, data and project teams, and be encouraged to pass that knowledge on. We invest in continuous learning, support you in building expertise across our products and the wider fund industry, and bring people together through regular team-building activities. It is a collaborative, supportive environment where curiosity is welcome and good ideas are acted on.

What We Offer

•      Enjoy 140 CZK food vouchers for every day worked.

•      Access to an Edenred Benefits Card for additional perks.

•      Stay active with a company-paid Multisport card.

•      5 weeks of annual leave to recharge and relax.

•      3 sick days to take care of yourself when you need it.

•      Boost your future with additional pension insurance contributions.

•      Participate in team-building activities to strengthen connections.

•      Benefit from an annual health check-up to keep your health in check.

•      Receive pre-paid benefit cards for added convenience.

Apply now and we'll aim to get back to you with feedback within 5 working days.

Skills Required

  • Experience as a Business Analyst, including capturing, analyzing, and documenting requirements
  • Good technical knowledge or technical background
  • Strong written and verbal communication skills with external stakeholders
  • Fluent English at C1 level
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
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The Company
HQ: London
972 Employees

What We Do

FE fundinfo is a leading financial data company connecting asset managers to distributors in the UK, Europe and Asia Pacific. Through our data and intelligence, we empower the investment management industry to drive asset growth, reduce operational costs and manage risk, reducing time to market via preferred distribution channels. Our solutions help our customers manage risk, enhance operational efficiency and drive returns for their investors.

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