Client Assurance Analyst - Compliance

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Job Description:

Position Summary:

We are seeking a Client Assurance Analyst to support our Risk and Compliance team in responding to security, privacy, and compliance assessments from our clients and partners. This essential role is central to building client trust and sustaining our company’s reputation. The successful candidate will be detail-oriented, a strong communicator, and experienced in managing complex RFI/RFP processes and client due diligence assessments. You’ll work closely with subject matter experts across the business to ensure timely, high-quality, and accurate responses.

Why This Role Matters:

Your work will directly impact how our clients perceive our organization’s commitment to privacy, security, and trust. With over 1,000 assessments completed annually, this role is foundational to our client relationships and continued business success. While the work is structured and fast-paced, it is also rewarding and impactful—you’ll be the reason clients feel confident choosing us.

Core Responsibilities:

· Respond to client due diligence, ongoing monitoring, and risk/security assessments, including RFI and RFP questionnaires. Please note the largest proportion of this work will be security assessments.

· Coordinate across globally distributed SMEs to gather and validate accurate and consistent content.

· Maintain response repository (including reusable content, certifications, policy documents, and evidence).

· Conduct quality control checks on documentation and ensure version control is maintained.

· Draft clear and compelling written responses tailored to client expectations and aligned with internal standards.

Additional Opportunities (as needed):

· Support compliance reviews and assessments against regulatory frameworks and internal controls.

· Contribute to the development and upkeep of policies and procedures related to compliance and risk management.

· Assist with internal and external audits by collecting documentation and liaising with audit stakeholders.

Qualifications & Skills:

Required:

· Demonstrated experience responding to client RFI/RFPs, due diligence questionnaires, or security assessments.

· Strong writing, editing, and document curation skills.

· Project management skills with ability to prioritize and manage multiple deadlines.

· Exceptional attention to detail and commitment to accuracy.

Preferred:

· Familiarity with risk, compliance, or information security frameworks (e.g., ISO 27001, SOC 2, GDPR).

Special Requirements:

· Ability to travel (approximately 15%).

#LI-JM1 #LI-Remote ​

The Compensation range for this role is $60,000 to $70,000 USD per annum and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.