ABOUT THE BRAND:
Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.
Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game.
Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com
The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
- Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
- Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
- Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Adhere to client service standards and company policies and procedures
- Foster a friendly, open and inviting environment for all in-store guests
- Foster a work environment focused on teamwork and productivity
- Maintain store cleanliness and organization, including front of house and stock space
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Strong written and verbal communication skills
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
EDUCATION AND EXPERIENCE
- Minimum 1-year experience in a client services related capacity
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
- Work is performed in a retail environment / store
- Walk, sit, stand, bend, reach and move continually during working hours
DISCLAIMER
This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.
DE&I and EEOC:
Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.
If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.
ARE YOU READY TO MAKE THE TURN? APPLY TODAY!
Skills Required
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Strong written and verbal communication skills
- Ability to make decisions independently or escalate when applicable
- Ability to work non-traditional hours including weekends, evenings and holidays
- Minimum 1-year experience in a client services related capacity
- Maintain in-depth knowledge of seasonal apparel fit, fabric and intended use
Callaway Golf Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Callaway Golf and has not been reviewed or approved by Callaway Golf.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and company-paid life and disability insurance, with wellness and mental health support available. Low-cost healthcare and preventive-care incentives reinforce strength in this area.
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Retirement Support — Retirement offerings include a 401(k) with company match and catch-up contributions, with access to an employee stock purchase plan. These elements bolster long-term savings alongside base pay.
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Leave & Time Off Breadth — Time-off programs include generous PTO, paid holidays, and sick days, complemented by flexible scheduling. These features contribute to a broad leave offering across roles.
Callaway Golf Insights
What We Do
Callaway Golf Company (NYSE: ELY) manufactures and sells clubs and balls, and sells golf accessories under the Callaway Golf and Odyssey brands worldwide. We push the limits of performance and innovation to develop drivers, fairway woods, golf balls, hybrids, irons and Odyssey putters that are designed to make every golfer a better golfer
