Client Advisor

Posted 9 Days Ago
Be an Early Applicant
77802, College Station, TX, USA
In-Office
Entry level
Automotive
The Role
Build relationships with automotive guests, guide them through vehicle selection and financing, demonstrate product features, manage leads and appointments, follow up across communication channels, and ensure compliance with customer privacy and manufacturer standards. The role emphasizes hospitality, repeat business, referrals, product knowledge, and customer-focused sales.
Summary Generated by Built In

Building rapport with guests and turning them into clients for life is at the heart of this role. As a Client Advisor, you partner with each guest through the entire purchase, from the first conversation to the final signature, to find the vehicle that truly fits their wants, needs, and budget.

Our One Person, One Price model keeps the experience transparent and seamless. Every guest works with one advisor and gets our best price upfront, so you can skip the haggling and focus on what matters: advising. Client Advisors are trained in product knowledge and hospitality, so our guest experience is always the priority.

What you’ll do:
• Build lasting relationships with guests and grow your business through repeat customers and referrals

▪ Handle every lead type, including internet, phone, and walk-in guests

▪ Discover what matters by learning each guest’s needs, preferences, and budget, then following the Purdy 1 process to find the right fit

▪ Know the product inside and out and confidently demonstrate vehicle technology, features, and accessories

▪ Lead the finance process with every guest, building options around credit, budget, down payment, and trade-in value with support from the finance team

▪ Stay organized to manage relationships, schedule appointments, and respond to internet leads

▪ Follow up daily through calls, texts, emails, and personal videos

▪ Protect the guest and the store by following compliance, privacy, and manufacturer experience standards

What we offer:
•    Unlimited earning potential – production-based commission
•    Monthly performance bonuses
•    Medical, Dental, & Vision insurance plans
•    401(k) with company-match
•    Paid-time-off (PTO)

 

Qualifications

What we’re looking for:
▪ Excellent communication and people skills

▪ A heart for customer care and great service

▪ Competitive drive with a team-first attitude

▪ Coachable and ready to learn and grow

▪ Tech-comfortable: CRM, Google Suite, auto software


Requirements:

▪ Hospitality mindset

▪ High school diploma or equivalent

▪ Valid driver’s license and clean driving record

▪ Available for 5-day work week


Sound like you? If you’re a high achiever who loves people, wants a collaborative team, and has a passion for delivering the highest level of customer service, this is the role for you.


Skills Required

  • Excellent communication and people skills
  • Customer care and service mindset
  • Competitive drive with a team-first attitude
  • Coachable and willing to learn and grow
  • Comfort using CRM, Google Suite, and automotive software
  • Hospitality mindset
  • High school diploma or equivalent
  • Valid driver's license and clean driving record
  • Availability for a five-day work week
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The Company
HQ: Dallas, TX
35 Employees

What We Do

Purdy Mazda of Bryan College Station is an automotive dealership serving drivers in the Bryan–College Station and Huntsville, Texas areas. Its business includes selling a broad selection of new and used Mazda vehicles and providing car-care and automotive service. The dealership is located at 3100 Briarcrest Drive in Bryan, Texas, and positions itself as a local automotive home focused on customer service.

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