Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.
Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.
Would you like to be a modern Hero?
Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.
Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence. In order to reinforce our retail teams, we are currently recruiting a
CLIENT ADVISOR
YOUR MISSION: Join our team in a Full Time opportunity, as a dedicated member of the Chadstone Boutique, the Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy. As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.
HOW WILL YOU MAKE AN IMPACT?
You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
You will demonstrate a strong sales mindset and identify business growth opportunities
You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio
With your watch expert knowledge, you will support after-sales clients with helpful solutions in accordance with Maison procedures
You will become a brand ambassador and build a network of high potential clients
HOW WILL YOU EXPERIENCE SUCCESS
With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies.
HOW DO WE KEEP YOU SMILING?
You will be part of a dynamic Maison where your skills and talents will be recognized
You will share with us the same values such as “enriching communities, care attitude, continuous improvement, efficient accountability”
You will work in a multicultural team and develop international experience
You will navigate with us on our sustainability journey
You will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group
Would you like to be a modern hero? Connect with us
Skills Required
- Strong experience in sales
- Passion for watches and watch expert knowledge
- Excellent client service and listening skills
- Maison and product knowledge
- Digital skills and ability to leverage digital tools
- Strong organisational and operational skills
- Ability to manage a client portfolio and follow-up prospects
- Ability to meet sales targets and contribute to team objectives
What We Do
Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.
