CLIENT ADVISOR

Posted 22 Days Ago
Be an Early Applicant
Hiring Remotely in Hong Kong Special Administrative Region of China
Remote
Junior
Fashion • Retail
The Role
Sell and promote luxury watches to meet individual and boutique sales targets, deliver high-quality customer service, understand product and brand knowledge, maintain boutique presentation and follow safety, authorization and reporting procedures.
Summary Generated by Built In

THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

Main Responsibilities

Sales and customer service

  • Maximize the sales of products, by achieving his or her own individual sales targets and helping to achieve the Boutique targets (total turnover, average sales receipt amount, product mix, number of transactions)
  • Provide qualitative customer service by delivering the best customer service
  • Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs

Policies and procedures:

  • Understands and abide by safety regulations and security procedures
  • Ensure that the Boutique appearance is up to standards and the display of products are presented in accordance with specifications
  • Have complete and accurate knowledge of the Brand and our products
  • Follow authorization and reporting procedures

Candidate Profile

  • Minimum 2-3 years' experience in the luxury watch industry
  • Form 5 graduate with good command of Cantonese, English and Mandarin
  • Self-motivated with positive attitude and professional selling techniques
  • Outgoing team player with strong interpersonal and communication skills

Skills Required

  • 2-3 years' experience in the luxury watch industry
  • Form 5 graduate (high school) or equivalent
  • Fluent in Cantonese, English and Mandarin
  • Professional selling techniques and self-motivated with positive attitude
  • Strong interpersonal and communication skills; outgoing team player
  • Complete and accurate knowledge of the Brand and products
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The Company
39,601 Employees
Year Founded: 1988

What We Do

Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.

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