At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
The Client Advisor & Operations Coordinator holds a dual critical role, embodying the Tiffany brand through exceptional client interactions for three days a week, while dedicating two days to ensuring seamless back-of-house operations. This individual is a passionate brand ambassador, driven by an entrepreneurial spirit to build lasting client relationships and exceed sales goals on the sales floor. Concurrently, they will assist all operational activities in the back of house, contributing to the store's overall efficiency and operational excellence. This role requires a dynamic individual with a strong commitment to both client satisfaction and meticulous operational execution.
Thoughtful
Curious
Client Advisor Responsibilities (Approx. 60% of time - 3 days on shop floor):
• Sales & Client Development
• Service Excellence
• Personal Leadership
Operations Coordinator Responsibilities (Approx. 40% of time - 2 days in back of house)
• Operational Excellence
Your Profile
Preferred
Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.
Skills Required
- Minimum 3 years of experience in luxury retail or client-related experience (e.g., hospitality)
- Experience as a sales and clienteling professional in an omnichannel luxury environment
- Proven track record in achieving sales results and cultivating client relationships
- Passion for luxury retail environments; jewelry/watch expertise
- Collaborative team player with strong interpersonal and communication skills
- Service-oriented with knowledge of luxury etiquette
- Experience deploying sales strategies and clienteling initiatives
- Digitally savvy and comfortable with omnichannel tools
- Proficiency with Point of Sale (POS) systems, client tracking systems and Microsoft Outlook/email
- Flexibility to work days, nights, weekends, and holidays
- Must currently have authorization to work in the United Kingdom
- Proficiency in multiple languages
- College or university degree
- Graduate Gemologist degree or GIA coursework
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
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Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
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Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
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Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
