Client Advisor – Cambridge, Full-time, Monday–Friday, 8:30am–5:00pm. This role requires flexibility to cover clinics across the region as needed.
Responsibilities for this role include;
Providing gold standard client care
Welcome customers with warmth and professionalism
Manage appointments and front desk duties
Assist with hearing aid repairs and over-the-counter sales
Conduct basic hearing screenings
Travel between clinics as needed
Comfortable navigating digital tools and adapting to new systems as technology evolves.
(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)
What You’ll Bring:
Customer service or retail experience
Friendly, clear communication style
Strong admin and multitasking skills
Great phone manner and attention to detail
Valid driver’s license and access to a vehicle
Why You’ll Love It Here:
Supportive, values-driven team
Be a part of a positive workplace culture where your contributions are valued
Learn new and exciting skills
Free premium hearing aids (plus family discounts!)
Discounted Southern Cross health insurance
Free flu shots & Employee Assistance Program
Enjoy ongoing training and development to help you succeed
A day off to celebrate your Birthday!
- At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way. You’ll be part of a close-knit team, supporting clients and making a real impact.
If you're organised, people-focused and ready to make a difference. apply via Seek or our Careers page (we are unable to accept applications through our clinics), with your CV and cover letter, telling us why you'd like to join the Bay Audiology team.
Skills Required
- Customer service or retail experience
- Friendly, clear communication style
- Strong administration and multitasking skills
- Good phone manner and attention to detail
- Valid driver's license and access to a vehicle
- Comfortable using digital tools and adapting to new systems
- Flexibility to travel between and cover clinics across the region
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
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Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
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Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
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Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
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