CLIENT ADMINISTRATOR I
DEPARTMENT: BUSINESS INSURANCELOCATION: ANCHORAGE, ALASKA (ONSITE POSITION) STATUS: NON-EXEMPTSUMMARY:
As a Client Administrator I on the Spindler-Barios team, the primary focus is to provide technical support to Client Executives and to clients in maintaining insurance policies in accordance with the objectives and procedures outlined by the Business Insurance manual and by the Director of Client Services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Process paperwork for new and renewal business to include:
- Prep Acord forms and other documents required for a submission.
- Maintain client level details in agency management system.
- Binders
- Management and production of renewal certificates
- Policies
- Invoices
- Finance agreements
- Endorsements
- Audits
- Perform account reconciliation.
With more experience:
- Assist in the processing of final audits.
- Become proficient in the use of technology systems, software, and tools such as ImageRight and Sagitta
- Establish and maintain positive and effective working relations with other associates and clients.
EDUCATION AND/OR EXPERIENCE:
- A high school diploma and 1-2 years insurance related experience or professional office experience.
- Obtain and maintain a valid Alaska Business Insurance License.
- Obtain a Surplus Lines License in the first 2 years.
- Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.
- Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
- Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
- Strong oral and written communication skills and the ability to work with all levels of staff.
- Strong customer service orientation (internal customer focus).
VALUABLE BENEFITS:
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://twitter.com/LifeatMMA
- https://www.linkedin.com/company/marsh-mclennan-agency/
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Skills Required
- High school diploma
- 1-2 years insurance related experience or professional office experience
- Valid Alaska Business Insurance License
- Surplus Lines License within first 2 years
- AINS or INS Designation
- Proficient in Microsoft Office (Word, Excel, Outlook)
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
