Client Account Specialist
(Full-time, Remote)
Fisher Phillips, a premier international labor and employment law firm, is seeking a highly skilled and experienced Client Account Specialist to join our team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.
Key Responsibilities
- Review aged A/R and communicate with billing attorneys, billing specialist and clients as approved by the billing attorney to ensure timely collections of A/R.
- Proactively manage problematic A/R and work with the collections team, billing attorney and billing specialist to resolve and ensure timely collections of A/R.
- Consistently update the collections database with the status of collection efforts.
- Create clear and concise spreadsheets outlining billing, payments and outstanding invoices to facilitate payment of outstanding invoices.
- Assist billing department with projects and other duties assigned by the Director of Billing & Collections.
Requirements
- Bachelor's Degree.
- 2 + years experience working in a law firm as an A/R professional.
- 2 + years experience with A/R success in facilitating payment of outstanding invoices.
- Intermediate or advanced knowledge of Excel and ability to create and maintain spreadsheets.
- Intermediate to advanced knowledge of collection software.
- Knowledge of the firm's business process and business operations.
Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA).
The hourly rate range for this position is $36.58 - $40.25. Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.
Why Join Us
At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.
We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.
Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.
Equal Opportunity Employer
Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.
The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.
Skills Required
- Bachelor's Degree.
- 2+ years experience working in a law firm as an A/R professional.
- 2+ years experience with A/R success in facilitating payment of outstanding invoices.
- Intermediate or advanced knowledge of Excel and ability to create and maintain spreadsheets.
- Intermediate to advanced knowledge of collection software.
- Knowledge of the firm's business process and business operations.
What We Do
The attorneys at Fisher Phillips are committed to providing value to our clients. We do one thing - represent employers in labor and employment matters. Our clients know their legal problems will be treated as business problems and that we strive to help them avoid legal problems. We believe the lawsuit that’s never filed is a better win for a client than a costly defense verdict. Although skilled and tenacious advocates, our attorneys recognize that the most aggressive and expensive approach may not always be the best solution to a client's problem. We seek to identify the client's primary business objective, design a solution to fit the objective, and implement that solution in the most efficient manner possible. By performing compliance audits, providing the right policies, procedures and training, and offering thoughtful advice and counsel, we assist clients in preventing employee claims and lawsuits, government investigations, and union organizing activity. We’re in the client service business and know that many labor and employment problems arise without much warning and require an immediate response. We meet deadlines and provide plenty of advance time where client review of documents is needed. And we communicate with our clients in plain English. Founded in Atlanta, we're national with 37 offices and more than 500 attorneys. Our attorneys practice before state and federal courts and administrative agencies in virtually every state.
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