This is an exciting opportunity to join a global organisation and build a career in account management. You'll have the opportunity to develop customer relationships across Europe, gain exposure to a broad range of industries, and learn from TrueCommerce's strong brand, experienced teams, and global capabilities.
We're hiring a Client Account Manager to support and grow relationships within our existing customer base while helping identify opportunities to deliver additional value to customers. This role is ideal for an early-career professional who enjoys working with people, solving business challenges, and developing their commercial skills in a collaborative and fast-paced environment.
As our new Client Account Manager, you bring curiosity, adaptability, and a growth mindset. You're eager to learn, continuously improve, and embrace new technologies, including AI-enabled tools, to work more effectively and deliver a great customer experience. With support and training, you'll use modern sales and account management tools to better understand customer needs, uncover opportunities, and contribute to business growth.
The role is pan-European and supported by a strong global footprint across Europe and North America.
You'll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them realise value from TrueCommerce's portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthening long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
- 3 years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Skills Required
- 3 years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German
TrueCommerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TrueCommerce and has not been reviewed or approved by TrueCommerce.
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Leave & Time Off Breadth — Time off and flexibility are described as strong, with generous PTO, many holidays, and occasional summer hours in some regions. These practices are associated with good work-life balance across many teams.
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Flexible Benefits — Work location options span remote, hybrid, and onsite, and benefits are tailored by country. This flexibility and regional tailoring make the package feel adaptable to different circumstances.
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Retirement Support — Retirement programs with employer contributions, including a 401(k) with match in the U.S., are part of the core package. This provides a stable foundation for long-term financial planning.
TrueCommerce Insights
What We Do
At TrueCommerce, we empower businesses to improve their supply chain performance and drive better business outcomes. Through a single connection to our high-performance global supply chain network, businesses receive more than just EDI, they get access to a fully-integrated network that connects their customers, suppliers, logistics partners, and internal systems. Our cloud based fully-managed services help businesses achieve end-to-end supply chain management, streamlined delivery, and simplified operations. With 25+ years of expertise and trusted partnership, TrueCommerce helps businesses reach their true supply chain potential today, while preparing them for the future with our integration-agnostic network. That’s why thousands of companies — from SMBs to the global Fortune 100, across various industries — rely on us. To learn more, visit www.truecommerce.com.
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