*** Please ensure you read through the entire job posting and you also understand the work model, expectations, requirements, location, and qualification requirements for this role. ***
Position Summary:
RSI Security is a leader in cybersecurity services, committed to providing secure and innovative solutions to our clients. We believe in fostering a culture of compliance and security to protect our clients' data and maintain their trust.
RSI is currently searching for a Client Account Coordinator who will play a pivotal role in supporting the service delivery team through the facilitation of change order, renewal, and upsell business opportunities among existing clients. The Coordinator will be responsible for generating proposals, maintaining accurate sales records, and ensuring seamless communication between clients and internal teams. Ideal candidates will have strong organizational skills, excellent communication abilities, and a keen eye for detail to drive client satisfaction and business growth.
Roles & Responsibilities:
- Manage accounts of existing clients
- Facilitate QBRs
- Proposal generation
- Coordination between SMEs and PMs
- Maintain accurate client records in CRM
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, or a related field (preferred)
- Proven experience in account management, sales support, or similar role
- Excellent organizational and multitasking skills with a strong attention to detail
- Exceptional communication and interpersonal skills
- Proficiency in CRM software (Salesforce and Hubspot preferred)
- Proficiency in Google Workspace
- Strong analytical skills and the ability to interpret data
Benefits:
Based on location, benefits may include:
- Medical and Vision Insurance
- Dental Insurance
- Unlimited PTO
- 401(k)
- Tuition Reimbursement
- Paid Parental Leave
- & More!
Location: Remote - WFH
Type: Full-time
Pay: $5 - $25/hr
RSI Security is a small organization where collaboration is not only encouraged but expected. We value relationships within our team and are intentional to build and maintain a strong team camaraderie through virtual happy hours, daily team meetings, and professional development coaching
RSI Security is proud to be an Equal Opportunity Employer.
For more information on RSI Security, please visit our website - www.rsisecurity.com or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.
What We Do
RSI Security is a cybersecurity-focused technology company that helps private and public sector organizations in highly regulated industries effectively manage risk. RSI Security provides cyber engineering, assessment, advisory services, and technical testing to amp up clients' security posture while mitigating business risk.
We have experts for every cybersecurity and compliance need– PCIDSS, CMMC and NIST, MSSP, IT Security, HITRUST, HIPAA / HITECH, CCPA, GDPR, threat detection, security awareness training, and much more.
Our team members come from diverse backgrounds and specialties. Our team members include published authors, open-source developers, industry researchers, and conference presenters.
For more information, visit rsisecurity.com
