Peterson Technologies has been the premier resource for mission-critical solutions through detailed analysis, strategic insight, extensive operational experience, and technical expertise. Today, we provide leading-edge data, network security software, and expert guidance to reduce exposure to information theft and augment protections for our customers systems. If you are looking to join a company that provides amazing benefits, a healthy work-life balance, competitive salaries, and talented subject matter experts, consider joining our team!
Job Description:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Required Skills/Qualifications:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
An active Security+ is required.
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to HR at [email protected] or call 240-456-0092.
Peterson Technologies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What We Do
Peterson Technologies was founded in 2001 as an advanced technology company providing smarter ways to ingest, detect interests, translate, display, and simplify the usefulness of mass volumes of data. To provide this level of service, Peterson engineers and analysts continually develop newer and faster ways to identify, separate, and utilize interesting things. We understand the importance of our customers' goals and know that it is our job to help our customers meet or exceed these goals, on time, and without question.
