SMX is seeking a highly experienced Information Systems Training Specialist – Sr to support a mission-critical federal program in Washington, DC. This individual will serve as a senior training and instructional design professional responsible for developing, delivering, and maintaining technology-focused training programs that enable users to effectively utilize enterprise systems, applications, and business processes. The selected candidate will act as a training subject matter expert responsible for assessing training requirements, designing instructional strategies, developing training materials, and delivering instructor-led and web-based training solutions to a diverse user community. This role requires extensive experience supporting large-scale technology initiatives, collaborating with technical and business stakeholders, and translating complex technical concepts into effective learning experiences that drive user adoption and mission success. This position will be on site in Washington DC and requires an active Top-Secret SCI clearance.
Essential Duties & Responsibilities:
- Analyze training requirements and user needs to develop comprehensive training strategies supporting enterprise systems and technology initiatives
- Design, develop, and maintain instructor-led, virtual, web-based, and computer-based training materials
- Create training curricula, lesson plans, student guides, instructor guides, job aids, quick reference materials, and user documentation
- Develop training objectives, evaluation criteria, knowledge assessments, and learning measurement methodologies
- Conduct task analyses and training needs assessments to identify knowledge gaps and required learning outcomes
- Design instructional content using sound adult learning principles and instructional design methodologies
- Develop flow diagrams, storyboards, process documentation, and multimedia learning content to support training objectives
- Deliver training sessions, workshops, demonstrations, and user education programs for government personnel and system users
- Collaborate with technical teams, business stakeholders, and subject matter experts to ensure training materials accurately reflect system functionality and operational processes
- Develop and execute communication plans supporting system deployments, enhancements, and user adoption initiatives
- Update existing training materials and develop new content to support evolving technologies, system enhancements, and business process changes
- Evaluate training effectiveness and recommend improvements to maximize learning outcomes and user performance
- Provide guidance, standards, and best practices for technology training programs across the organization
- Serve as a senior training advisor supporting multiple projects and mission initiatives
- Lead training support efforts associated with major technology deployments, modernization initiatives, and organizational change efforts
- Evaluate training program performance and recommend strategic improvements to increase user adoption and operational effectiveness
Required Skills & Experience
- Active TS/SCI clearance required
- Minimum of 8 years of professional experience supporting training development, instructional design, user adoption, or technology training programs
- Demonstrated experience designing and delivering training programs for enterprise applications, information systems, or technology solutions
- Experience conducting training needs assessments, task analyses, and learning requirements analysis
- Experience developing instructor-led training, virtual training, web-based training, and computer-based learning content
- Experience creating instructional materials including lesson plans, student guides, job aids, presentations, and knowledge assessments
- Strong understanding of adult learning principles, instructional systems design, and training development methodologies
- Experience collaborating with technical subject matter experts and business stakeholders to develop accurate instructional content
- Demonstrated ability to communicate complex technical concepts to non-technical audiences
- Experience supporting user adoption, organizational change management, or system implementation efforts
- Strong written, verbal, presentation, and facilitation skills
- Exceptional interpersonal skills and ability to engage stakeholders at all organizational levels
- Ability to work independently and manage multiple training initiatives simultaneously
Desired Skills & Experience
- Bachelor’s degree in Instructional Design, Education, Communications, Information Technology, Business, or related field
- Advanced degree preferred
- Experience supporting federal government, law enforcement, intelligence community, or national security programs
- Experience supporting enterprise software implementations, system modernization efforts, or digital transformation initiatives
- Experience developing training content using Learning Management Systems (LMS) and eLearning development tools
- Familiarity with Agile delivery methodologies and software development lifecycles
- Experience supporting data analytics, business intelligence, or enterprise reporting platforms
- Certifications such as ATD, CPTD, CTDP, Instructional Design, Change Management, or related credentials preferred
- Experience supporting geographically dispersed user communities and large-scale training deployments
Application Deadline: 9-4-2026
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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
Skills Required
- Active Top-Secret SCI (TS/SCI) clearance
- Minimum of 8 years professional experience in training development, instructional design, or technology training programs
- Experience designing and delivering training programs for enterprise applications and information systems
- Experience conducting training needs assessments, task analyses, and learning requirements analysis
- Experience developing instructor-led, virtual, web-based, and computer-based training content
- Experience creating instructional materials including lesson plans, student guides, job aids, presentations, and knowledge assessments
- Strong understanding of adult learning principles, instructional systems design, and training development methodologies
- Experience collaborating with technical subject matter experts and business stakeholders to develop instructional content
- Demonstrated ability to communicate complex technical concepts to non-technical audiences
- Experience supporting user adoption, organizational change management, or system implementation efforts
- Strong written, verbal, presentation, and facilitation skills
- Exceptional interpersonal skills and ability to engage stakeholders at all organizational levels
- Ability to work independently and manage multiple training initiatives simultaneously
SMX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SMX and has not been reviewed or approved by SMX.
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Fair & Transparent Compensation — Salary ranges are publicly listed on many postings and a pay transparency statement clarifies how location, contract, and credentials influence offers. This visibility helps set clear expectations around compensation.
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Leave & Time Off Breadth — About four weeks of PTO plus 11 paid federal holidays are highlighted in careers materials. Paid military leave on some roles further expands time‑off coverage.
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Retirement Support — A 401(k) with a dollar‑for‑dollar match on the first 5% and immediate vesting is called out in role descriptions. Traditional and Roth options support long‑term savings.
SMX Insights
What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts. Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face. SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements. Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
