Cleared Margin Client Service and Treasury Operations Associate I

Job Description
Join a dynamic team at J.P. Morgan, where you'll play a key role in supporting global clients and optimizing margin and treasury operations in Futures & Derivatives Clearing - Global Equity Operations. Make an impact by driving process improvements and collaborating across international teams.
As a Cleared Margin Client Service and Treasury Operations Associate I in Global Equity Operations team, you will manage range of tasks including settling margin values (Cash, Securities, Letters of Credit) with clients, cash funding, global non-cash collateral settlements, Foreign Exchange (FX) trade processing, reconciliation and break resolution, settling margin obligations at Central Counterparties and owning the full life cycle of the underlying securities trades of expired options and futures. You will work closely with global teams, ensuring timely settlements and maintaining a controlled environment that supports business growth and regulatory compliance for Futures & Options and Over-The-Counter (OTC) Cleared Derivatives.
Job responsibilities:

• Manage and optimize client collateral while monitoring its movement.
• Respond to incoming margin settlement requests from clients, compare them to JP Morgan's exposure, and agree on the amount and type of asset to be moved.
• Drive continued development of the Clearing Client Service offering.
• Ensure timely settlement of trades with exchanges and clients; follow up promptly on any failed settlements.
• Fund exchange cash accounts accurately and process client Foreign Exchange (FX) transactions.
• Prevent client payments from resulting in deficits and follow up on counterparty issues.
• Maintain a controlled environment by adhering to and updating operational procedures.
• Report significant issues to management, respond quickly to internal inquiries, support reconciliations, resolve discrepancies, and assist with reporting and root cause analysis.
• Handle ad hoc management requests, operational investigations, and audit requirements.
• Review processes regularly, suggest improvements, implement enhancements, participate in strategic Straight-Through Processing (STP) initiatives, and manage complex change requests.
• Ensure full compliance with all control and educational requirements.

Required qualifications, capabilities and skills:

• Previous Operations experience of Futures and Options (Cleared & Over-The-Counter (OTC)) or similar background.
• Working knowledge of client service, cash funding, global settlements & reconciliations.
• Strong problem-solving & strategic thinking and should be able to develop solutions for clients and drive process improvements.
• Should possess high accuracy & attention to detail, maintain precision and highly numerate, with strong proficiency in Excel and core systems.
• Must possess strong communication skills, as the role involves detailed interactions across multiple lines of business and core processing areas.
• Should be able to work methodically, adhering to strict deadlines and perform well under pressure.
• Ability to proactively identify risks and confidently challenge stakeholders when controls may be compromised.
• Should collaborate efficiently, support team goals, and foster a positive team environment.
• Eager to learn, asks the right questions, and adapts to new challenges.
• Take responsibility for mistakes, shares lessons learned, and embrace feedback for growth.
• Strong analytical abilities and enthusiasm for digital automation tools.

Preferred qualifications, capabilities and skills:

• Experience with global margin settlements and multi-currency operations.
• Familiarity with regulatory reporting and compliance requirements.
• Exposure to process improvement and strategic project initiatives.
• Ability to manage complex change requests within derivatives operations.
• Experience supporting audit and operational investigations.
• Knowledge of digital automation tools such as Alteryx.
• Experience working with global teams across multiple locations.

Work Schedule:
This role is full time in office, Monday thru Friday between the hours of 8:00am to 5:00pm, and is located in Chicago, IL only. It does not offer relocation assistance or immigration sponsorship.
This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.