Job Summary
Responsible for providing exceptional guest service and with helping co-workers and other staff at Indian Head Casino/Plateau Travel Plaza to provide each of our guests a pleasant, friendly and special experience. The Slot Keyperson is the initial point-of-contact person with guests and provides playing instructions and assistance. Makes change in various amounts quickly and accurately. Ensure control of company assets. Accurately maintain bankroll with minimum number of variances. Understand payouts for all slot machines and can explain those pay tables to guests. Completes various forms neatly, quickly and accurately.
QualificationsSkills/Experience
Must be 21 years or older. Cash handling and customer service experience preferred. Good verbal and writing skills. Handwriting must be legible and neat. Manual and finger dexterity. Must be able to stand and walk for extended periods of time. Varied shift work hours required. Work weekends, holidays, and extended hours if and when needed.
Education
High School Diploma or GED.
Certificates/Licenses
Must be able to pass Oregon State Police background to obtain gaming license.
Skills Required
- Must be 21 years of age or older
- High school diploma or GED
- Must pass an Oregon State Police background check to obtain a gaming license
- Cash handling and customer service experience
- Good verbal and written communication skills
- Legible and neat handwriting
- Manual and finger dexterity
- Ability to stand and walk for extended periods
- Availability for varied shifts, weekends, holidays, and extended hours as needed
What We Do
Indian Head Casino & Plateau Travel Plaza is a tribally owned gaming and hospitality enterprise of the Confederated Tribes of Warm Springs in Central Oregon. Indian Head Casino offers blackjack, craps, roulette, slots, dining, and entertainment, while Plateau Travel Plaza in Madras provides fuel, convenience retail, food, truck parking, showers, laundry, and gaming services across its two Central Oregon locations.
