Participate in an 18-month insurance claims trainee program involving claims review, coverage analysis, client account support, risk analysis, negotiation, and relationship management. Trainees learn from experienced claims professionals through on-the-job training, mentoring, self-study, and professional development. The role prepares participants to earn claims handling authority while developing insurance operations, communication, analytical, and customer relationship skills.
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Job DescriptionAre you looking for your next opportunity?
Sompo has a unique opportunity for a Claims Trainee on our Claims team.
Our Trainee Program is an 18-month program beginning in July 2027 designed to equip you with the essential business and technical skills needed to build a successful career in insurance.
As a Claims Trainee you will work alongside experienced Claims professionals to gain in-depth knowledge of the organization’s business units and claims handling philosophy. Through on-the-job learning, workplace mentoring and directed self-study, this program prepares you to earn claims handling authority at Sompo.
Location: This position will be based out of our Alpharetta, GA office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.
Our Trainees work directly on client accounts and claims, building relationships and identifying customers’ needs. This rigorous curriculum also includes training in negotiation, risk analysis and relationship management.
Sompo’s Trainee Program serves as a launchpad for career advancement, empowering you to acquire the knowledge and skills essential for success in your respective field.
Our business, your impact, our opportunity:
What can I expect as a Claims Trainee?
On-The-Job Learning
Insurance requires a high degree of experience and expertise – something you can’t learn in the classroom. As a Trainee, you will be immersed in the day-to-day activities of the team. You’ll be given a rare opportunity to work alongside experts in the field to review claims, analyze coverage and expand overall knowledge.
Directed Self-Study
Professional designation courses give new claims professionals technical knowledge of insurance operations and industry practices. Sompo supports our employees pursuing continuing educations opportunities by covering the cost for fees and textbooks, offering time off work to take exams and providing additional compensation for successful completion of many courses.
Career Development Support
At Sompo, we are committed to developing our people. We encourage employees to strengthen their skills and expand their understanding of the business. Our Claims Trainees receive professional development training on a variety of topics aligned with their respective business unit.
What will I need to be a Claims Trainee?
Qualifications, Skills and Experience
Sompo employees are some of the best and brightest in the industry. When recruiting the next generation of Sompo employees, we consider graduating Seniors, and recent college graduates with previous internship experience working in insurance, financial services, marketing or sales.
Additional requirements include:
• Bachelor’s degree
• Graduation date between May 2026 and May 2027
• Genuine interest in developing a career in the insurance industry
• Ability to articulate ideas clearly through written and verbal communication
• Solution-oriented mindset and data analytical skills
• Ability to work independently and collaborate with others
• Adaptability to new challenges and ability to thrive in a fast-paced environment
• Demonstrates integrity and reliability in fulfilling roles and responsibilities
• Detail-oriented, organized, and tech-savvy (Microsoft Excel, Word, PowerPoint)
• Local to the desired office location or able to arrange housing and transportation in the area to support an in-office working arrangement while in the Trainee Program
• Eligible candidates must be at least 18 years old and authorized to work in the United States without restriction
Salary Range: $70,000 – $77,500. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:
Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits
Who we are and what we stand for:
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page
Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.