Claims Technical Specialist

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Insurance
The Role
Handle high-severity and complex first-party commercial property claims, including coverage analysis, investigations, damage evaluation, negotiation, resolution, and regulatory compliance. Provide technical oversight to third-party administrator claim handlers, manage claim progress, communicate large-loss insights to internal partners, participate in quality assurance, and improve claims processes. Requires commercial property claims expertise, applicable adjuster licensing, strong negotiation and communication skills, and familiarity with estimating practices and insurance regulations.
Summary Generated by Built In

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A key member of the Property Claim team, responsible for direct handling of first party Property claims of high severity and complexity. Responsibilities may also include oversight of first party Property claims handled by Third Party Administrator partner(s).


Key Accountabilities/Deliverables:

  • Ensure compliance with established claim handling guidelines regarding coverage, investigation, liability, damages evaluation and resolution
  • Provide technical oversight and direction to TPA claim handlers
  • Appropriately evaluate insurance contracts, including timely identification of coverage issues
  • Effectively manage claim diaries to maintain progress toward claim resolution
  • Provide oversight and/or direct claim handling in accordance with jurisdictional regulatory requirements
  • Effectively represent the company’s interest in claim market meetings
  • Provide timely and proactive communication to internal business partners regarding large losses and relevant insights
  • Contribute to continuous improvement of the Property Division by evaluating and implementing processes to improve customer service, technical excellence and/or efficiency of the operation.
  • Participate in the Property Claim Quality Assurance program

Technical Knowledge and Understanding:
 

  • Knowledge of Commercial Property coverage forms
  • Experience in FL and/or TX market(s); multi-jurisdictional experience preferred
  • Strong working knowledge of building damage estimating practices
  • Understanding of legal and regulatory environment
  • Advanced negotiation skills, including alternative dispute resolution (Appraisal, Mediation, Arbitration)
  • Ability to travel
  • Strong communication skills (verbal and written)
  • Ability to review processes and determine opportunities for improvement
  • Proficient in use of automated claim system
  • Solid understanding and ability to utilize Microsoft Office applications
  • Adjuster license(s) as required

Experience:

  • Bachelor’s degree or equivalent experience
  • Minimum 5 years Commercial Property claims experience
  • Additional Personal Lines Property claim experience preferred
  • Liability claim experience preferred
  • Litigation Management preferred

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
#LI-Remote
 

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

Skills Required

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of commercial property claims experience
  • Knowledge of commercial property coverage forms
  • Experience in Florida and/or Texas property claims markets
  • Strong knowledge of building damage estimating practices
  • Understanding of legal and regulatory requirements
  • Advanced negotiation skills, including appraisal, mediation, and arbitration
  • Ability to travel
  • Strong verbal and written communication skills
  • Proficiency with automated claim systems
  • Proficiency with Microsoft Office applications
  • Adjuster licenses as required
  • Additional personal lines property claims experience
  • Liability claims experience
  • Litigation management experience
  • Multi-jurisdictional claims experience
  • Authorization to work for any employer in the United States without visa sponsorship
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The Company
HQ: Birmingham, AL
390 Employees

What We Do

Core Specialty, through its subsidiary insurers, offers a diversified range of property, casualty, and marine insurance products for small to mid-sized businesses. We have the capital to take on risk, the underwriting talent in place, decisive leadership team, infrastructure, and a proven track record of making things happen – fast! When you’re ready to solve your toughest insurance needs, we’re ready to get it done for you. We free customers up to focus on their business by taking the load of complicated specialty insurance off their hands. We break down the walls of bureaucracy to provide optimal underwriting solutions for brokers. We’re ready, equipped, and motivated to get the job done, efficiently and professionally, by empowering experts with what they need to move quickly on behalf of customers and their brokers. Our specialty focus is the essential part of our identity. It is at our core

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