Do you have 5+ years of dental office administrative experience with an emphasis on Insurance Billing, Collections, and Revenue Cycle Management? We are seeking an experienced Insurance Billing/Collections Specialist from a dental office to join our support team in Dallas, TX.
This position will require phone contact with insurance company representatives and dental practices.
Specific Job Skills and Responsibilities
- Must have knowledge of Insurance Billing, Collections, and Revenue Cycle Management in a dental office
- Employ measures to expedite claim adjudication by resolving issues that may delay processing
- Expert knowledge of outgoing and incoming insurance processes and insurance follow-up
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and works cooperatively and jointly to provide quality seamless customer service
- Follow up with insurance carriers on special insurance billings and claims
- Knowledge of CDT coding and terminology is a plus
- Must be detail-oriented, organized, and work with little supervision
- Knowledge of dental/medical industry and insurance plans
- Ability to read and write in a clear and concise manner
- Ability to multi-task effectively under stress, prioritize and meet deadlines with strong attention paid to detail of work produced
- Pleasant and professional phone etiquette
- Must have knowledge of computer programs and operations (Word, Excel, PowerPoint, Outlook)
- Knowledge and experience working with public and private insurance companies
- Ability to maintain client and patient confidentiality
- Open Dental knowledge is a plus
Education and/or Experience
- Associate’s or Bachelor's degree;
- Or two-five years related experience or equivalent combination of education and experience in the dental insurance billing processing environment.
- Dental experience is required
In addition to full medical, dental, and vision we provide life insurance, paid vacation, standard holidays, and 401K.
About Pearl Street
Pearl Street is a small group of partner dentists with dental practices throughout Texas. We are working to empower the dentists in our group with the best tools for their practice. Additionally, we have a centralized business team that handles many of the non-clinical services, including Human Resources, Operations, Billing, Training, Finance & Bookkeeping, Credentialing, Facilities Support, IT, and Marketing.
Pearl Street is reimagining group dentistry and preserving the private practice! We are bringing a fresh perspective and providing exceptional dental care. We are passionate about creating extraordinary experiences for our dental providers, our loyal team members, and our patients.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Dental: 5 years (Preferred)
- Dental RCM: 5 years (Preferred)
Work Location: In person
Qualifications
Experience:
- Dental: 2 years (Preferred)
- Dental RCM: 2 years (Preferred)
Work Location: In person
Skills Required
- Dental office administrative experience with insurance billing, collections, and revenue cycle management
- Dental experience
- Knowledge of insurance billing, collections, and revenue cycle management in a dental office
- Knowledge of outgoing and incoming insurance processes and insurance follow-up
- Knowledge of dental and medical industries and insurance plans
- Knowledge and experience working with public and private insurance companies
- Ability to maintain client and patient confidentiality
- Ability to read and write clearly and concisely
- Ability to multitask under stress, prioritize, and meet deadlines
- Strong attention to detail and organizational skills
- Pleasant and professional phone etiquette
- Knowledge of computer programs and operations, including Word, Excel, PowerPoint, and Outlook
- Associate's or bachelor's degree, or equivalent education and experience
- Knowledge of CDT coding and terminology
- Open Dental knowledge
- Five years of dental experience
- Five years of dental revenue cycle management experience
- Two years of dental experience
- Two years of dental revenue cycle management experience
What We Do
Pearl Street Dental Partners is a dental support organization partnering with dentists and practices across Texas and Oklahoma. It provides strategic capital, operational expertise, succession solutions, and centralized non-clinical support, including HR, operations, billing, training, finance, credentialing, facilities, IT, and marketing. Its model is designed to help practices grow while empowering dentists, investing in exceptional teams, and supporting high-quality patient care.
