Claims (Billing) Specialist (CT)

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Southington, CT, USA
In-Office
Financial Services
The Role

Work for a company where you make a difference in people's lives every day!

At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2025! We also received the "Great Place Place To Work" Certification for 2025-2026!

The Claims (Billing) Specialist maintains a core understanding of the company and of Operations. The Claims (Billing) Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure work is completed accurately and efficiently. The Claims (Billing) Specialist maintains knowledge, skills, and abilities that contribute to various accounting/administrative tasks involved in preparing billing data for agencies in which GT Independence holds a contract.

RESPONSIBILITIES AND DUTIES

  • Preparation of billing data to be used in the billing of payers
  • Responsible for complying with contractual provisions with each agency regarding the submission of billing and encounter data, including the related monthly reports
  • Submit invoices to agencies
  • Applies payments
  • Collects on unpaid claims
  • Prepares advance reconciliations and applies payments to the general ledger
  • Enters information into computer databases for effective record keeping
  • Collaborates with other staff members to optimize delivery of services
  • Ensures all compliance standards are met for audit purposes
  • Maintains confidentiality of records relating to clients
  • Identifies opportunities to improve our processes
  • Upholds company values and mission
  • Other duties as assigned

EDUCATION

  • High School Diploma or GED required
  • Associate degree preferred

EXPERIENCE AND QUALIFICATIONS

  • 2 years of experience relevant to the work performed
  • Experience with Microsoft Office products is necessary, specifically Microsoft Excel
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
  • Excellent written and oral communication skills
  • Ability to plan and organize daily work to meet strict deadlines
  • Strong attention to detail
  • Able to work with numbers and apply basic math skills to daily tasks
  • Strong ability to participate on a highly effective team

WORK ENVIRONMENT

  • Work is performed in a typical office setting.

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.

Our Compliance team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.

We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
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What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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The Company
HQ: Sturgis, MI
1,465 Employees
Year Founded: 2004

What We Do

GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States. But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family. GT's mission: To help people live a life of their choosing regardless of age or ability.

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