Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
94,200 - 115,200Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
12%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
Job Description
We’re looking for a Claims Specialist, Accident Benefits to join our growing team!
What you'll do here:
- Participate in the management of routine and complex files through the dispute process.
- Represent the company in the negotiation and settlement process at the License Appeal Tribunal.
- Attend License Appeal Tribunal case conferences and hearings.
- Demonstrate exposure recognition through proactive file handling with strong analysis.
- Document analysis of file in claims system including rationale for dispute recommendation.
- Communicate in a timely and respectful manner with our legal partners
- Instruct Counsel on files in dispute.
- Conduct investigations and identify additional information such as an independent medical examination, customer medical or employment history required to clarify and/or justify a claim.
- Liaising with Technical and Health Services to ensure appropriate action is in place where appropriate.
- Collaboration and networking with different business units.
- Prepare Large Loss /Gatekeeping summaries where appropriate.
- Complete training and coaching initiatives.
- Negotiate settlements with supportive rationale
- Handle a regular intake of task assignments of License Appeal Tribunal disputes
What you bring to the table:
- College or University diploma or any combination of equivalent education and experience
- 2 to 3 years of Catastrophic claims handling experience and, or Catastrophic dispute handling experience.
- A minimum of 5 years accident benefit experience
- Strong analytical skills and excellent planning with a high level of thoroughness
- Can learn quickly and adapt to change
- Strong sense of team spirit
- Autonomy and proactive
- Knowledge of provincial legislation governing auto insurance
This posting closes September 30 at 11:59PM
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
Skills Required
- College or university diploma, or equivalent combination of education and experience
- Two to three years of catastrophic claims handling or catastrophic dispute handling experience
- At least five years of accident benefits experience
- Strong analytical skills
- Excellent planning skills and thoroughness
- Ability to learn quickly and adapt to change
- Strong sense of team spirit
- Autonomous and proactive work style
- Knowledge of provincial legislation governing auto insurance
Intact (intactfc.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).
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Fair & Transparent Compensation — Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
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Retirement Support — Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.
Intact (intactfc.com) Insights
What We Do
We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise
