The Role
Processes deposit-insurance and creditor claims for failed banks, including calculating insured amounts, researching creditor records, screening claims, recommending determinations, posting transactions, issuing notices, answering claimant inquiries, and preparing routine reports and forms.
Summary Generated by Built In
Claims Senior Professional (Senior Personnel)
Tasks
- Performs the deposit-insurance and creditor-claims work: analyzes deposit accounts and calculates insured/uninsured amounts; conducts depositor interviews; processes loan offset requests and pass-through coverage files; posts transactions in CAS-DI.
- Builds and researches the creditor list from the failed bank's books and records; logs filed claims in CAS-NDC; screens for deficiencies and invalid claims; recommends allow / partially allow / disallow within FDIC parameters; generates and mails notices and determinations.
- Responds to depositor and claimant inquiries by phone, email and live chat; prepares routine reports and forms.
Minimum qualifications (RBOA §4.2.10 – verbatim)
- Two (2) years of bank operations experience or two (2) years previous claims processing or accounts payable experience. Knowledge of FDIC deposit insurance rules and regulations a plus.
- Ability to carefully follow written and/or verbal directions; requiring minimal supervision beyond initial explanation.
- Ability to calmly, accurately and effectively communicate with individuals at all levels in a highly-charged environment.
- Proficiency in Microsoft Office – Excel, Word, Teams, Outlook – and ability to quickly learn FDIC Claims Department data processing systems.
- Skill in the preparation of routine reports and forms.
Who to look for
- Bank deposit operations, branch operations, wire/ACH, item processing, loan servicing or BSA/AML staff with 2+ years; accounts payable specialists; insurance, HUD/FHA or investor claims processors; prior FDIC/RAS claims contractors (SolomonEdwards, Corvus, Cushman & Wakefield alumni). Mortgage underwriting alone does not meet the test.
Skills Required
- Two years of bank operations experience, or two years of previous claims processing or accounts payable experience
- Ability to follow written and verbal directions with minimal supervision after initial explanation
- Ability to communicate calmly, accurately, and effectively in a highly charged environment
- Proficiency in Microsoft Office, including Excel, Word, Teams, and Outlook
- Ability to quickly learn FDIC Claims Department data processing systems
- Skill in preparing routine reports and forms
- Knowledge of FDIC deposit insurance rules and regulations
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The Company
What We Do
Warbird Healthcare Advisors is a healthcare advisory firm serving organizations nationwide. Its practitioner-led team provides strategic guidance, financial and operational improvement, and transitional executive leadership to help clients strengthen performance, achieve financial and operational goals, and realize their strategic vision. The firm emphasizes practical, tailored solutions, drawing on deep healthcare expertise to help organizations navigate complex challenges and pursue sustainable growth.
