Angott Search Group (ASG) is partnering with our client, an established insurance company, to find experienced and customer-focused Claims Representatives to join their team. This position is responsible for investigating, evaluating, and settling moderately complex to complex insurance claims while providing exceptional service to policyholders and agency partners
Key Responsibilities:
- Investigate, evaluate, and settle insurance claims accurately, fairly, and efficiently.
- Review insurance policies, determine coverage, assess damages, and establish appropriate claim reserves.
- Conduct on-site and remote claim investigations, including property inspections and damage assessments.
- Negotiate claim settlements while ensuring compliance with company policies and applicable regulations.
- Manage assigned claims from initial investigation through final resolution.
- Maintain accurate claim documentation, reports, and communication records.
- Serve as the primary point of contact for policyholders and insurance agents regarding claim status and resolution.
- Collaborate with internal teams, legal counsel, and outside professionals on complex claims and litigation matters.
- Stay current on industry trends, insurance regulations, and claims best practices.
- Participate in an after-hours on-call rotation as needed.
Qualifications:
- 3–5 years of insurance claims experience or equivalent relevant experience.
- Knowledge of personal, commercial, and farm insurance policies preferred.
- Strong investigative, analytical, negotiation, and problem-solving skills.
- Excellent communication, organization, and customer service abilities.
- Ability to independently manage a claims caseload and meet deadlines.
- Proficiency with claims management systems, Microsoft Office, and related technology.
- Bachelor's degree preferred; equivalent experience considered.
- Valid driver's license and ability to travel locally for field inspections.
- Ability to inspect damaged properties, climb ladders, and work in varying weather conditions.
- Bilingual communication skills are a plus.
Skills Required
- 3-5 years of insurance claims experience or equivalent relevant experience
- Knowledge of personal, commercial, and farm insurance policies
- Strong investigative, analytical, negotiation, and problem-solving skills
- Excellent communication, organization, and customer service abilities
- Ability to independently manage a claims caseload and meet deadlines
- Proficiency with claims management systems, Microsoft Office, and related technology
- Bachelor’s degree or equivalent experience
- Valid driver’s license and ability to travel locally for field inspections
- Ability to inspect damaged properties, climb ladders, and work in varying weather conditions
- Bilingual communication skills
What We Do
Angott Search Group is a national, full-service executive search and recruiting firm that connects organizations with executives, managers, and other high-impact leaders. It supports boards, CEOs, and executive teams with leadership hiring, succession planning, talent assessment, and confidential replacements. Its sector expertise spans banking, credit unions, automotive, manufacturing, legal, energy, information technology, and professional services, with nationwide direct-hire placement for client organizations.
