Excela Protect is looking for an accomplished Claims Payment Processor to join our team. Excela Protect is a fast-growing, technology-driven, dealer-centric administrator dedicated to revolutionizing the F&I industry. We're on a mission to deliver unmatched value to dealers and customers, challenging the status quo with transparency, efficiency, and unparalleled service. If you are an accomplished Claims Processor who loves partnering with customers and helping them navigate the claims process, it’s time to shift your career into gear with Excela Protect!
What do we offer?
- Compensation: $38-41k (depending on claims payment processing experience)
- Schedule: Onsite Mon-Friday (8am-5pm)
- Medical, Dental, Vision, and Life Insurance
- 401k
- Paid Vacation/Holidays
- Paid Training and Employee development
Who are we looking for?
- Customer Centric professional loves collaborating with a team.
- Ability to solve problems and deal with a variety of complex situations where limited regulation exists.
- Self-Motivated individual who is competitive and coachable.
Qualifications:
- Experience reviewing invoices and audits against claims system and providing payments to repair facilities and vendors.
- Previous experience assisting customers by providing the highest level of service when inquiring about the status of a claim or payment status.
- Track record of reviewing claims and providing overall support of claim adjusters.
- High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience.
- Ability to handle customers in difficult situations.
Are you ready to work in a rewarding, and high-energy environment? Come take the next step of your career with Excela Protect!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Skills Required
- Experience reviewing invoices and audits against claims systems and issuing payments to repair facilities and vendors
- Previous experience assisting customers about the status of claims or payments, providing high level of customer service
- Track record of reviewing claims and providing overall support of claim adjusters
- High school diploma or GED; two years related experience and/or training, or equivalent combination of education and experience
- Ability to handle customers in difficult situations
- Customer-centric, collaborative, problem-solving, self-motivated, coachable
What We Do
Hudson Automotive Group is a third-generation, family-owned and operated automotive retail organization specializing in the sale of new and pre-owned vehicles. As one of the largest dealership groups in the country, it operates over 68 locations across Alabama, Georgia, Louisiana, North Carolina, Ohio, South Carolina, and Tennessee, providing comprehensive automotive sales, service, and maintenance to its customers.
