OUTsurance Ireland – Dublin (Full Time, On-Site, with Remote Working Flexibility for Field Inspections)
About Us
OUTsurance is Ireland’s newest insurer, bringing fresh energy to the market with a strong customer-first philosophy. We offer both home and motor insurance products and are committed to making a positive impact on the Irish insurance industry — delivering outstanding service, fair outcomes, and genuine care for our customers when they need us most.
As part of our continued growth, we’re building a high-performing Motor Claims team. We’re now looking for an experienced Motor Assessor to join our team and help us deliver best-in-class motor claims outcomes.
About the Role
This is a hands-on technical role that will see you take ownership of complex and high-value motor damage claims, carrying out desktop assessments and field inspections where needed. You will also act as the in-house technical expert for the motor claims function, supporting our claims advisors with technical queries and ensuring quality outcomes for both OUTsurance and our customers.
You will play a key part in helping us establish and grow our motor claims capabilities, with additional responsibilities including:
- Carrying out desktop assessments of vehicle damage claims.
- Conducting field inspections and damage assessments when necessary.
- Acting as a technical referral point for claims advisors on repair methodologies, pre-accident values, repairability vs. total loss decisions, and salvage matters.
- Assisting in the development and technical training of the Motor Claims team.
- Supporting the procurement and management of motor service providers, including repairers, salvage agents, hire companies, and engineers.
- Reviewing and validating repair estimates and engineering reports to ensure fairness and cost-effectiveness.
- Helping to build and refine motor claims procedures, technical guidelines, and assessment frameworks.
- Ensuring compliance with OUTsurance quality standards, Central Bank of Ireland regulations, and Consumer Protection Code obligations.
About You
We’re looking for a technically strong, solutions-focused motor expert who is passionate about delivering fair and efficient claim outcomes, while safeguarding insurer interests.
Required Experience:
- 5+ years’ experience as a Motor Assessor, Engineer, Vehicle Damage Estimator, or similar role.
- Proven experience handling complex or high-value motor claims, including both high value repairs and total losses
- Strong understanding of repair methodologies, vehicle valuation, depreciation, and salvage processes.
- Proficient with vehicle estimating systems (e.g., Audatex or similar).
- Excellent report writing and negotiation skills.
Preferred (but not mandatory):
- APA (Accredited Product Adviser) qualification or higher.
- Relevant technical qualification in Automotive Engineering, Vehicle Repair, or similar field.
- Experience working with or managing service providers (e.g., repair networks, salvage agents).
- Experience contributing to technical procedure development, audits, or quality control frameworks.
Personal Attributes:
- Customer-centric approach balanced with strong technical judgment.
- Strong communicator — able to explain technical findings clearly and professionally.
- Pragmatic and solutions-oriented.
- Comfortable working in a fast-paced, entrepreneurial environment.
- A team player who enjoys mentoring and supporting others.
Why Join OUTsurance?
- Help shape a modern, customer-focused insurer from the ground up.
- Be part of a growing, agile organisation that values fresh thinking and initiative.
- Competitive salary package, benefits, and career growth opportunities.
- Opportunity to help build Ireland’s best-in-class motor claims service.
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What We Do
𝗪𝗵𝗲𝗿𝗲 𝘆𝗼𝘂 𝗮𝗹𝘄𝗮𝘆𝘀 𝗴𝗲𝘁 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗢𝗨𝗧 Back in 1998, we pioneered the concept of an included cash OUTbonus: where you get 10% of your paid premiums back in cash for remaining claim free. Since then, we’ve paid approximately R6.1 billion in OUTbonuses to more than 880 000 clients*. We also expanded our personal product offering to include OUTsurance Business, OUTsurance Life Insurance, funeral cover, and pet insurance. *Internal data 1998 to 31 January 2023. 𝗔𝘄𝗮𝗿𝗱-𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 We boast an impressive list of industry awards, from being named the preferred car insurance and home insurance brand as per the 2022/2023 Ask Afrika Icon Brands™ Benchmark Survey to being awarded the title of short-term insurer of the year in the 2023 News24 Business Awards. In 2022, we walked away with top honours in the 2022/2023 Ask Afrika Orange Index® Award, achieving first place for service excellence in the funeral insurance category. Visit outsurance.co.za for a detailed list of awards. 𝗛𝗶𝘀𝘁𝗼𝗿𝘆 1998 – OUTsurance is established in South Africa, providing short-term insurance directly to the public. 2008 – Youi, modelled on OUTsurance is luanched in Australia, offering short-term personal lines insurance. 2010 – OUTsurance Life is established in South Africa, providing basic and underwritten life insurance products. 2022 – OUTsurance Group Limited lists on the Johannesburg Stock Exchange. 2024 – OUTsurance commences operations in the Republic of Ireland in 2024, providing motor and home insurance to Irish consumers. OUTsurance is a member of the Rand Merchant Investment Holdings (RMI) Group and an approved financial services provider.
