Claims Manager

Reposted 12 Days Ago
Be an Early Applicant
Nashville, TN, USA
Hybrid
Senior level
Other
The Role
The Claims Manager oversees claims activities, focusing on workers' compensation and general liability claims, training management, and ensuring timely resolution with third-party entities.
Summary Generated by Built In
Company Description

Grow your career with Ingram Industries. We are looking for a Claims Manager in Nashville, TN. This role oversees the administration of claims activities across all Ingram entities, excluding marine claims managed by a separate team. The Claims Manager partners with internal stakeholders at all levels and works closely with insurance providers to ensure timely and effective resolution of claims.

Job Description

What you will be doing: 

Workers’ Compensation:

  • Supervising, administering, investigating, and controlling all facets of workers’ compensation claims in the self-administered states. Monitoring, controlling, and directing outside third-party administrators or insurance companies, in the handling of workers’ compensation claims in all other states.
  • Developing and determining all required case management and litigation strategies on applicable workers’ compensation claims.  Directing all outside attorneys relative to workers’ compensation claims or others involved with Claims Manager responsibility.
  • Approving all workers’ compensation medical, legal, rehabilitation, etc. invoices related to self-administer states.
  • Developing and/or evaluating settlement values and negotiation strategy on all workers’ compensation claims. 
  • Educating and providing reports to profit centers on applicable workers’ compensation statutes and benefits provided by law and claims costs.

Interacting and developing with applicable individual location management:

  • Effective return to work programs for injured associates.
  • Training of local supervision in effective accident investigation and case management practices.

Developing relationships and establishing medical providers or any other service providers that are required to support the timely and effective treatment of injured associates. 

Adjusting and working with applicable insurance company claims personnel on claims under the general liability, automobile liability, and property and marine insurance programs. 

Performs other related duties as assigned or requested.

Qualifications

Knowledge, Skills, and Abilities:

  • Bachelor’s degree required.
  • 7–9 years of experience, including management responsibilities
  • Experience in claims administration, with significant experience in multi-state workers’ compensation, automobile liability, and general liability claims, and knowledge in marine claims preferred
  • Excellent written and oral communication skills
  • Able to interface with all levels of management
  • Must be proficient with Microsoft Office Suite

Additional Information

​​​​All your information will be kept confidential according to EEO guidelines.

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at [email protected]

Ingram Marine Group and its affiliates (“Company”) is an Affirmative Action/Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. 

EEO/AA Employer/Vet/Disabled

We participate in EVerify

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at [email protected]

Ingram Marine Group and its affiliates (“Company”) is an Affirmative Action/Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. 

EEO/AA Employer/Vet/Disabled

We participate in EVerify

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf

Skills Required

  • Bachelor's degree
  • 7-9 years of experience in claims administration
  • Experience in multi-state workers' compensation and general liability claims
  • Excellent written and oral communication skills
  • Proficient with Microsoft Office Suite

Ingram Barge Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Barge Company and has not been reviewed or approved by Ingram Barge Company.

  • Fair & Transparent Compensation Pay is considered above‑average for inland river work and commonly described as fair for what the roles demand. The linehaul 'split pay' approach is described as providing steady biweekly checks that help with financial stability.
  • Pay Growth & Progression Earnings tend to rise with tenure and credentials, with clear pathways from entry deckhand into senior deckhand and pilot roles. Progression is described as improving compensation over time.
  • Retirement Support A 401(k) program with a dollar‑for‑dollar company match from the start is emphasized, alongside auto‑enrollment and optional auto‑increase features. The employer match vests after a defined service period.

Ingram Barge Company Insights

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The Company
Nashville, TN
884 Employees
Year Founded: 1946

What We Do

Ingram Barge Company has been a quality marine transporter on America's inland waterways since 1946, and has grown to become the leading carrier on America’s inland waterways. Ingram Barge has superior customer service; state-of-the-art information systems; and training and safety practices that are second to none. A commitment to continuous improvement involving every associate sets Ingram apart from the competition and provides the best possible service and value for the transportation dollar.

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