Claims Manager, Workers Compensation

Posted Yesterday
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Scottsdale, AZ, USA
In-Office
Senior level
Insurance
The Role
Manage and oversee third-party administrator workers' compensation claims, monitor claim trends and loss runs, communicate with underwriters/insureds/brokers, prepare high-exposure reports, maintain state adjuster licenses, and participate in reviews and special projects.
Summary Generated by Built In

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Claims Manager, Workers’ Compensation

Locations: Dallas, Atlanta, Chicago, Houston, Los Angeles, Philadelphia or

Scottsdale

Job Description

Duties of this position include:

  • Provide management oversight of our Third Party Administrators' Workers' Compensation claim personnel by monitoring claims on-line using our Third Party Administrator's claims system
  • Review monthly loss runs, trends, reportable claims and/or problematic claims
  • Must be pro-active
  • Provide superior claim services to internal and external claim partners
  • Participate in reviews with insureds, brokers, and Third Party Claim Administrators
  • Interface with Underwriters regarding claim status exposures. Discuss trends and other factors impacting their risks
  • Prepare and present internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000, as required
  • Maintain and/or obtain any state adjuster licenses as directed by management
  • Participate in special projects

Skills Required:

  • 5 years handling oversight of Workers' Compensation Claims
  • CA Workers' Compensation experience preferred
  • College degree
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Ability to multi-task and prioritize
  • Must be self-motivated and a team player

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Skills Required

  • 5 years handling oversight of Workers' Compensation claims
  • Maintain and/or obtain state adjuster licenses as directed
  • College degree
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Ability to multi-task and prioritize
  • Self-motivated and a team player
  • Be proactive in managing claims and issues
  • California Workers' Compensation experience

Starr Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Starr Insurance and has not been reviewed or approved by Starr Insurance.

  • Healthcare Strength Health coverage is frequently characterized as excellent, with comprehensive medical, dental, and vision options supported by wellness tools and an EAP. Feedback suggests additional voluntary protections (critical illness, accident, hospital indemnity) broaden overall healthcare security.
  • Retirement Support Retirement offerings include both a 401(k) and a defined‑benefit pension, which is often highlighted as a standout feature. Profit sharing is also referenced as part of the broader financial benefits mix.
  • Strong & Reliable Incentives Top performers in underwriting are described as receiving excellent pay with good bonuses and clear advancement opportunities.

Starr Insurance Insights

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The Company
HQ: New York, New York
2,935 Employees
Year Founded: 1919

What We Do

Starr Insurance is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Starr has the global knowledge, vision and relationships to help your company succeed, anywhere you do business.

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