Claims Manager, Risk Management

Posted 2 Days Ago
Be an Early Applicant
5 Locations
In-Office
Senior level
Insurance
The Role
Manage primary and excess general liability claims, including coverage analysis, liability investigations, reserve evaluations, litigation oversight, mediations, settlements, and trials. Oversee third-party administrators, conduct claim audits and site visits, and communicate loss information to underwriters, actuaries, and reinsurers. The role requires strong negotiation, organization, communication, and prioritization skills, along with general liability claims and complex CGL coverage experience.
Summary Generated by Built In

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

 Preferred Location: Chicago

Alternate Locations: Atlanta, Philadelphia, Houston or Dallas

The Claims Manager, Risk Management will be responsible for:

·         Active oversight of claims currently managed by a Third Party Administrator as well as direct

          handling of an active inventory of primary and excess claims related to policies written out of  

          the Risk Management Profit Center in various jurisdictions

·         Performing prompt coverage analysis and determination, investigation into liability and

          defenses, and timely reserve evaluations

·         Perform audits through claim systems and on-site visits

·         Required to attend mediations, settlement conferences, etc. to negotiate cost-effective

          settlements and attend trials on an “as needed” basis

·         Provide timely and meaningful information to underwriters, actuaries and reinsurers to update

          them regarding losses which could impact Starr’s policies

Job Requirements:

  • Bachelors Degree required. JD preferred but not required
  • 7 - 10 years of experience in handling general liability claims and/or relevant litigation experience 
  • Prior experience evaluating complex coverage issues related to CGL policies
  • Experience working with and managing TPAs
  • Demonstrated success managing litigation, evaluating and negotiating claims, involving both property damage and bodily injury exposures
  • Customer focus with excellent interpersonal, written and verbal communication skills
  • Detail oriented
  • High degree of personal organization and time management skills
  • Pro-active. Must have a sense of urgency
  • Ability to prioritize and perform successfully in a fast-paced environment
  • Proficiency in Microsoft Word and Excel
  • Some travel is required and will vary depending on business needs and caseload

#LI-LS1

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Skills Required

  • Bachelor’s degree
  • Juris Doctor degree
  • 7–10 years of experience handling general liability claims and/or relevant litigation experience
  • Experience evaluating complex coverage issues related to commercial general liability policies
  • Experience working with and managing third-party administrators
  • Experience managing litigation and evaluating and negotiating claims involving property damage and bodily injury exposures
  • Excellent interpersonal, written, and verbal communication skills
  • Microsoft Word proficiency
  • Microsoft Excel proficiency

Starr Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Starr Insurance and has not been reviewed or approved by Starr Insurance.

  • Healthcare Strength Health coverage is frequently characterized as excellent, with comprehensive medical, dental, and vision options supported by wellness tools and an EAP. Feedback suggests additional voluntary protections (critical illness, accident, hospital indemnity) broaden overall healthcare security.
  • Retirement Support Retirement offerings include both a 401(k) and a defined‑benefit pension, which is often highlighted as a standout feature. Profit sharing is also referenced as part of the broader financial benefits mix.
  • Strong & Reliable Incentives Top performers in underwriting are described as receiving excellent pay with good bonuses and clear advancement opportunities.

Starr Insurance Insights

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The Company
HQ: New York, New York
2,935 Employees
Year Founded: 1919

What We Do

Starr Insurance is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Starr has the global knowledge, vision and relationships to help your company succeed, anywhere you do business.

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