Claims Manager (m/w/d)

Posted 8 Days Ago
Be an Early Applicant
Osnabrück, Niedersachsen, DEU
In-Office
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Leads claims management in Germany, overseeing team performance and ensuring efficient, transparent, and high-quality claims processing. Develops and optimizes centralized processes and standards with product divisions, manages reporting and KPIs, analyzes operational and strategic metrics, supports management decisions, reduces risk, and drives continuous improvement and customer satisfaction.
Summary Generated by Built In
About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. 
For the better. Together. 


 


 

Als Claim Manager (m/w/d) übernimmst Du die fachliche und disziplinarische Leitung des Claims Managements in Deutschland. Mit Deinem Fokus auf Effizienz, Transparenz und Qualität stellst Du eine professionelle Schadenbearbeitung sicher und trägst maßgeblich zur Risikominimierung sowie zur Steigerung der Kundenzufriedenheit bei. In enger Zusammenarbeit mit unseren Produktsparten gestaltest und optimierst Du zentral gesteuerte Prozesse und Standards. Zudem verantwortest Du die Erstellung und Weiterentwicklung von Reportings und KPIs, analysierst operative und strategische Kennzahlen und nutzt diese als Grundlage für fundierte Managemententscheidungen und kontinuierliche Verbesserungen.

 

 

 

About the Job
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About You
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About our Benefits
  • A strong Team Spirit and a lot of fun together
  • A safe, multi-cultural and inclusive environment
  • Individual opportunities for growth and development
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Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!

Any open questions? Please feel free to contact our responsible Recruiter.

 

 

Viktoria Warkentin


 

+49 (1517) 4480984
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The Company
12,207 Employees
Year Founded: 1871

What We Do

Hellmann Worldwide Logistics is an international logistics provider offering airfreight, seafreight, road and rail transportation, and contract logistics. The company supports customers’ complex logistics requirements through freight-forwarding and supply-chain services, complemented by digital solutions designed to improve transparency and efficiency. Founded in Germany in 1871, Hellmann remains family-owned and operates across 62 countries with 258 branches worldwide, serving customers around the world.

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