In the Role
- Evaluate claims against eligibility requirements, provisions and applicable processes
- Enter and maintain accurate data in claims processing systems, including written correspondence
- Research and gather additional information to support claim decisions
- Perform benefit calculations and conduct claim investigations
- Communicate with internal and external customers via phone and written correspondence
- Maintain positive customer relationships through professional and empathetic interactions
- Participate in departmental meetings, training activities, and continuous improvement initiatives
- Support occasional special projects and other duties as assigned
Requirements
- High School diploma or equivalent required
- Minimum 2+ year of general work experience
- Strong analytical and problem-solving skills with attention to detail
- Ability to evaluate claims against eligibility requirements and interpret policy language
- Effective verbal and written communication skills
- Basic math skills and proficiency in a PC environment, including Microsoft Office
- Ability to build and maintain positive customer relationships
- 6 months or more of auto claims or auto insurance experience preferred
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Skills Required
- High School diploma or equivalent
- Minimum 2+ years of general work experience
- Strong analytical and problem-solving skills with attention to detail
- Ability to evaluate claims against eligibility requirements and interpret policy language
- Effective verbal and written communication skills
- Basic math skills and proficiency in a PC environment, including Microsoft Office
- Ability to build and maintain positive customer relationships
- 6 months or more of auto claims or auto insurance experience
OneMain Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneMain Financial and has not been reviewed or approved by OneMain Financial.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 4% after six months, supporting long-term savings. An employee stock purchase plan with a 10% discount adds another ownership-oriented reward element.
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Leave & Time Off Breadth — Time-off offerings include vacation that can grow to five weeks, paid holidays, personal days, sick time, and three paid volunteer days. Paid parental leave is offered at 100% pay for six weeks, adding to the overall leave mix.
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Flexible Benefits — A broad menu of benefits spans HSAs/FSAs, disability coverage, life and long-term care solutions, tuition reimbursement, and voluntary options like pet insurance and legal assistance. Backup child/elder care and adoption assistance further widen the set of selectable supports.
OneMain Financial Insights
What We Do
OneMain provides personal loans with one on one, local service at branches nationwide. Our personalized loan solutions offer customers a simple and straightforward loan application, fixed rates, fixed payments, clear terms and multiple payment options.
