Property & Casualty | Commercial Insurance & Risk Management
We are a fast-growing commercial insurance and risk management firm seeking a Claims Coordinator to support our Property & Casualty clients.
This role is the central hub of our claims process—working directly with clients, carriers, and producers to ensure claims are handled quickly, accurately, and proactively.
If you are highly organized, detail-driven, and relentless about follow-up, this is a high-impact role with long-term growth opportunity.What You’ll DoClaims Intake & Reporting
- Receive and intake claims from all sources
- Enter claims into AMS accurately
- Report claims to carriers within 24 hours
- Send claim acknowledgments to clients and producers
- Provide routine claim status updates
- Serve as liaison between clients, carriers, TPAs, and attorneys
- Maintain claim diaries and follow-ups
- Proactively follow up with adjusters
- Coordinate ongoing claim activity
- Document all claim activity in AMS
- Prepare and deliver loss runs
- Ensure files are complete and audit-ready
- Provide claim kits at renewal
- Distribute WC posters and injured worker cards
- Supply carrier reporting instructions including claim reporting kits
- Strong attention to detail and organization
- High sense of urgency and accountability
- Excellent written and verbal communication
- Ability to manage multiple tasks and deadlines
- Insurance experience preferred (commercial lines or workers comp a plus)
- Experience with AMS systems (AMS360, etc.) is a plus
- Competitive salary + growth path
- High-impact role with visibility to leadership
- Opportunity to help build and improve internal processes
- Supportive, performance-driven team environment
This position is critical to delivering an elite client experience. You will directly impact how quickly claims are handled, how informed our clients feel, and how effectively we advocate on their behalf.
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What We Do
Cornerstone exists to help business owners see risk clearly, understand it fully, and take control of it confidently. We believe insurance should not be transactional, reactive, or built on renewals and guesswork. It should be intentional, transparent, and designed to protect the business, the people behind it, and the future they are building. That is why we lead with planning, not pricing. Process, not products. Clarity, not complexity. Through the Cornerstone ClearPath process, we help employers identify hidden risks, evaluate real options, and make informed decisions across employee benefits, commercial insurance, and surety. No shortcuts. No conflicts. No surprises. We are fiduciary-minded, independent, and unapologetically employer-first. Our role is not to sell policies. Our role is to be a trusted advisor who helps leaders make better decisions. Risk is inevitable. Confusion is optional. This is the Cornerstone way.
