The Dollar Tree Risk Management Team doesn't simply work together; we challenge each other to push further, think smarter, and love what we’re doing together. Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims management and consultative partnership with business owners. We are seeking a detail-oriented, proactive, self-directed contributor able to manage competing priorities, take ownership of work, and consistently follow through in a fast-paced environment.
The Claims Assistant is a support role for the Risk Management team. This role partners with internal and external stakeholders to keep the processes flowing. The primary responsibility is to support the team’s efforts for claims resolution and cost mitigation strategies.
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
· Works independently onsite with a problem-solving positive attitude and maintains confidentiality of materials at all times.
- Supports claims resolutions by collecting relevant business documents required.
- Accesses and pulls video
- Cross trains with other departmental activities as needed.
- Serves as an engaged team member to actively identify and recommend additional opportunities for improvement of the total cost of risk.
- Ensures highest level of customer service with internal and external business partners while providing timely support.
- Maintains logs of data and/or reports related to claims support.
· Assists department with triage of claim calls, emails and mail.
· Assists in general department support and administrative duties, such as filing, sorting, etc.
- Other duties and special projects as assigned by Risk Management leaders.
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
- Entry level position
- Excellent written and verbal communications skills; ability to handle difficult situations
- Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines
Start Rate = $23.00 to $25.25 Hour
Full time500 Volvo Parkway,Chesapeake,Virginia 23320Risk ManagementDollar TreeSkills Required
- Entry level position
- Excellent written and verbal communication skills; ability to handle difficult situations
- Pro-active and collaborative mindset with ability to work in a fast-paced team environment, handle multiple tasks, and meet deadlines
Dollar Tree Stores Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dollar Tree Stores and has not been reviewed or approved by Dollar Tree Stores.
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Retirement Support — A dollar-for-dollar 401(k) match on the first 5% is offered to eligible associates, with service requirements noted. This creates a clear savings pathway that company materials consistently highlight.
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Equity Value & Accessibility — An Employee Stock Purchase Plan allows associates to buy company stock at a discount, with recent materials citing about a 15% discount. This provides an additional ownership avenue alongside regular pay.
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Parental & Family Support — Paid parental, maternity, and adoption leave are listed, with additional programs supporting fertility, adoption, and surrogacy for eligible associates. Family-planning resources and related supports are referenced in current benefits guides.
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What We Do
Dollar Tree remains committed to our original mission: giving our customers extreme value at low prices. Employing more than 150,000 associates across a network of 9,000 stores and 18 distribution centers in North America, we’re fulfilling that mission more now than ever before. We see an exciting path forward as we continue to grow and transform – and we know that this path starts with you. Join our team today and discover The Value of You!
