Claims Analyst

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

Priority1 was founded in 1995 with the same entrepreneurial spirit that still drives our business today. We are a mix of great people and great technology. Our success is driven by a strong partnership of employees, customers, and carriers. We also employ an industry-best Transportation Management System (TMS). We are a full service logistics company partnering with thousands of national and regional truckload and LTL carriers. We offer less than truckload (LTL), full truckload (TL), expedited, roadshow, warehousing, and ocean freight services.

Responsibilities

Filing claims on behalf of the customer
Follow-up on the status internally, with the carriers, and with the agent partners
Application of claim payments from the carrier
Liaison between Agent Partners, Key Account Reps, and Carriers
Owning the claims process and ensuring it is achieved successfully
 

Qualifications

Previous Customer Service experience preferred
Skilled in both verbal and written communication
Proven analytical and problem solving skills
Capable of identifying customer needs and maintain and support a customer service philosophy
Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
Has talent to exercise good judgment.
Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.

Compensation

• $15.25 per hour
• Medical Insurance with premiums paid at 100% for employees AND dependent.
• Dental Insurance 100% paid for Employee.
• Vision Insurance
• HSA with Employer Contributions
• Life Insurance
• Short Term Disability
• Long Term Disability
• 401(k) Plan
• Profit Sharing: Typical annual contribution of 15% of total eligible compensation
• Paid Holidays AND PTO

Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email [email protected].

Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)