Claims Administrator

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

The Claims Administrator constitutes an integral part of the Canadian Claims team and is tasked with supporting the Claims Department with key administrative tasks throughout the life-cycle of a claim. 

The primary responsibility of the Claims Department is to actively manage new claim files that are reported to Starr. Claims Examiners evaluate coverage and conduct thorough claims investigations to effectively negotiate cost-effective, good faith claims resolutions based on the assessed exposure.

Throughout the claims process, there are numerous administrative tasks that must be performed to ensure an orderly, efficient, and compliant claims process. These administrative tasks are the responsibility of the Claims Administrator and will be performed with the objective of supporting the Claims Department accordingly.

The ideal candidate for the Claims Administrator role will be someone that thrives in a fast-paced environment, with the ability to effectively support the Claims Department while maintaining the highest degree of attention to detail. Candidates will be required to possess strong data analytical skills to assist with the job functions required. Motivated candidates looking to initiate their career in the insurance industry will be preferred. Seeking candidates entry level (recent graduates) to 4 years of experience.
Duties and Responsibilities: 

The key duties and responsibilities of the Claims Administrator include, but are not limited to, the following:

• Assist with the intake, setup, and documentation of new claims for various lines of business.
• Review policy wordings to conduct a preliminary coverage assessment for new claim files.
• Generate claims related reports to identify key trends for various departments and stakeholders.   
• Communicate with both internal and external claims examiners, accounting team members, underwriters, insureds, and/or broker partners.
• Maintain and update claims data on a regular basis to ensure data integrity.
• Reconcile financial transactions for various lines of business on a regular basis, including claims payments and reimbursements.
• Assist with internal and external Claims audits, as required.
• Support the Claims Department with various administrative projects, as required.

Skills/Characteristics Required:

• Interest in starting a career within the insurance industry, with a focus on claims and litigation.
• Detail oriented, with the ability to effectively and efficiently review contracts, caselaw, new claims details, expert reports, and more.
• High degree of proficiency with Microsoft Outlook, Excel and similar applications.
• Desire to perform in a support role.
• Ability to multi-task and prioritize workflows efficiently.
• Ability to perform defined tasks effectively without significant oversight.
• Ability to meet deadlines.
• Strong interpersonal and communication skills, both verbal and written.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.