The Role
Support workers' compensation, auto, general liability, and property claims through intake, documentation, communication, return-to-work coordination, and administrative tasks. Maintain claim files, collect medical and incident records, track restrictions and modified duty, assist with OSHA recordkeeping and audits, and escalate complex claims to the Claims Manager.
Summary Generated by Built In
The Claims Administrator supports the company's workers' compensation, auto liability, general liability, and property claims programs through claim intake, documentation management, employee communication, return-to-work coordination, and administrative support. This position works closely with employees, supervisors, carriers, TPAs, and other claim partners to ensure timely reporting, accurate recordkeeping, and a positive claims experience.
What You'll Do:
- Receive, review, and report new claims to TPAs, carriers, and claim partners.
- Maintain accurate claim files, documentation, and follow-up activities.
- Serve as a resource for employees and supervisors regarding claim reporting and claim status.
- Collect and manage incident reports, medical documentation, witness statements, and supporting records.
- Track work restrictions, return-to-work dates, and modified duty assignments.
- Follow up with employees, supervisors, providers, and adjusters to obtain required information.
- Assist with OSHA recordkeeping, audits, insurance renewal requests, and compliance-related activities.
- Manage claims-related correspondence, reports, and departmental administrative tasks.
- Escalate lost-time, litigated, or complex claims to the Claims Manager.
What You'll Bring:
- Associate degree preferred; equivalent education and experience considered.
- 2+ years of experience in claims administration, workers' compensation, safety, HR, risk management, insurance, or a related field preferred.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Effective verbal and written communication skills.
- Strong customer service and employee support mindset.
- Proficiency in Outlook, Word, Excel, and Microsoft Teams.
- Ability to maintain confidentiality and exercise sound judgment.
- Familiarity with claims management systems and handling sensitive information preferred.
Why Daniels:
- Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores
- 401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5-year vesting schedule
- Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more
- Job Stability: As an essential healthcare service provider, we’re recession-proof and non-seasonal
- Permanent Role: Full-time, Monday - Friday
- Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare
Ready to Apply?
We’d love to hear from you! Click “Apply” to start your journey with Daniels Health. Our hiring process includes a brief video screen, Predictive Index Assessment, and two video interviews.
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Skills Required
- Associate degree or equivalent education/experience
- 2+ years experience in claims administration, workers' compensation, safety, HR, risk management, insurance, or related field
- Strong organizational skills with exceptional attention to detail
- Ability to manage multiple priorities and meet deadlines
- Effective verbal and written communication skills
- Strong customer service and employee support mindset
- Proficiency in Outlook, Word, Excel, and Microsoft Teams
- Ability to maintain confidentiality and exercise sound judgment
- Familiarity with claims management systems and handling sensitive information
Daniels Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Daniels Health and has not been reviewed or approved by Daniels Health.
-
Healthcare Strength — Company materials indicate medical, dental, and vision coverage are available on day one. Early eligibility is cited as a contributor to overall compensation value in some roles.
-
Leave & Time Off Breadth — PTO and sick time are advertised as starting on the first day. Predictable schedules in certain teams are highlighted as supporting the practical use of time off.
-
Strong & Reliable Incentives — Sales and account roles highlight base pay plus uncapped commission and mileage reimbursement. These structures are portrayed as making total compensation competitive for those positions.
Daniels Health Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.
.png){kind=avatar}
